Luke's Local is an independently-owned grocery business that provides food from local family farms, butchers, ranchers, and food makers. Luke's sincerely sources great food made with integrity, and is passionate about making grocery shopping an inspiring experience for Bay Area communities. We operate four vibrant brick and mortar markets - one on Cole and Parnassus in the heart of Cole Valley, a second in Cow Hollow on Union St, a third on Green Street in North Beach and a fourth in the Inner Sunset on 9th Ave. As a company, we are constantly striving to create an environment that fosters equity, inclusion, and nourishment for our customers and team members alike. Our hope is to make it possible for anyone to bring the spirit of discovery, creativity, and joy into their kitchens. We hope you’ll join us.
As the Grocery Supervisor, you are responsible for sourcing and buying for the following departments in your store:
Grab & Go
Home, Health, & Beauty
Frozen
Pantry
You are responsible for meeting your department’s margin goals and maintaining healthy and lasting relationships with our partners. You will collaborate with the Store Manager, Assistant Store Manager, and your team of Grocery Clerks to ensure thoughtful displays and service throughout the department and store. You will also collaborate with the Category Management team on sourcing, merchandising standards and guidelines, and promotions planning. You will supervise the Grocery Clerks and work as a team to ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products. Flexibility to work weekends and holidays is a required component of this role; all Grocery Supervisors must be available to work at least one weekend day regularly.
FINANCIAL PERFORMANCE
Meet all financial performance metrics of the department, including sales, margin, and waste goals, as well as the percentage of store sales targets.
DATA ACCURACY
In collaboration with the Category Manager, perform regular department audits and oversee product compliance (price tag accuracy, and weights & measures regulations), reporting discrepancies as they arise to Category Management
Adhere to guidelines for processing, inventory management, and ordering to ensure daily accuracy of data
Participate in the accurate collection of your department’s EOQ inventory
VENDOR RELATIONS
MERCHANDISING
Ensure all merchandised displays are designed and set up according to our aesthetic and company guidelines and store readiness standards
Maximize sales potential through effective and proper procedures for storing, rotating, stocking, and merchandising products
Ensure products are routinely FIFO-ed and that employees are adhering to local food handling regulations as it relates to temperature control, dating, and storage per your departments
Oversee department checklists and protocols daily
Always seek to improve the customer’s experience on the floor (signage, rearranging product sets, featured products, items of the month, etc)
Monitor displays to ensure they are consistently full, faced, and fresh
Ensure compliance with the calendar of featured sets and seasonal/holiday items as provided by Category Management
BUYING
Assist the Category Management team in identifying each neighborhood's unique needs
Present new product ideas to the Category Management team on an ongoing basis
Weekly checks of slow-moving products to present to the Category Management team and to inform best merchandising on the shelf
REPORTING
Daily review of department financials
Weekly review of actual vs. goal metrics (revenue, gross margin, waste)
TEAM MANAGEMENT
Run quarterly meetings with your team to go over priorities, questions, and concerns to build a cohesive team and a great company culture
Communicate and collaborate with co-workers, supervisors, direct reports, and/or outside contacts in a timely and appropriate manner and in line with our Communication Code of Conduct
Maintaining a positive, equitable work environment for all staff
Work with Store Management to develop & revise training guides for Grocery Clerks as needed
Perform opening, mid, and closing duties as assigned
Assisting on the floor and front end as needed
Competencies
Work environment
Physical demands
Must be able to lift 50 lbs
Must be able to spend 4-8 hours per day on your feet
Stooping, bending, lifting, standing for long periods of time, stretching, twisting, reaching, repetitive stocking motions.
Stocking of shelves and merchandising displays
Handling of refrigerated products in a cold environment for extended periods of time.
Comfort with handling animal products and byproducts
Required experience
At least 1 year of supervisory and team leadership experience, or equivalent experience in another role
At least 1 year of purchasing experience
Preferred education and experience
Experience with retail, preferably grocery
Experience with food preparation, service, and safety
Experience with grocery buying preferred but not required
Additional Eligibility Requirements
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Medical insurance, with employer contribution of up to 100%
- Dental insurance, with 70% employer contribution
- Vision insurance, with 50% employer contribution
- Paid sick leave
- Paid vacation - up to 2 weeks per year
- Paid volunteer days
- Pre-tax 401k savings account
- Storewide employee discount of 20%
- Daily staff meal
- Pre-tax commuter benefits savings account
- Regular review & raise cycles
- Professional development and mentorship program
Non Exempt-Hourly
$26.50-29.50/hour
Store Manager
