Role Overview
We are seeking a Junior Customer Service Assistant to join our team. This entry-level role is ideal for someone eager to start their career in marketing and customer service, offering hands-on experience supporting clients and campaign operations.
Key Responsibilities
- Respond to customer enquiries via phone, email, and live chat.
- Provide information about our services and campaigns to clients.
- Maintain accurate records of client interactions and update the CRM system.
- Support the team in day-to-day operational tasks.
- Assist in resolving client issues promptly and professionally.
- Collaborate with colleagues to ensure a seamless client experience.
Requirements
- Excellent communication and interpersonal skills.
- Friendly, approachable, and proactive attitude.
- Strong organisational and time-management skills.
- Ability to work in a fast-paced, target-driven environment.
- No prior experience required – full training will be provided.
What We Offer
- On-the-job training and mentorship in marketing and customer service.
- Opportunities to develop your career in a growing marketing company.
- Exposure to real marketing campaigns and client interactions.
- Supportive and collaborative work environment.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From $67,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
Work Location: In person
