The Director of Realization is responsible for ensuring high quality and timely delivery of integrated systems projects. This person will contribute to corporate success by supporting sales to ensure competitive pricing and by maintaining as-sold margin on customer projects. They will ensure all projects are realized in compliance with the schedule, budget, quality requirements, and commercial agreements with our customers.
DUTIES AND RESPONSIBILITIES
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Uphold and promote TGW’s values and ensure that all employees act according to the values
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Directly manage the Installation, Project Management and Project Engineering departments, including
- hiring and firing of department managers
- leadership development of managers, including annual PDPs
- responsibility for organizational structure
- responsibility for creating and maintaining the department budgets
- Define growth criteria (with COO) and execute the plan to achieve planned head count, quality, and organizational structure
- Monitor customer projects for compliance of safety regulations and TGW methodology
- Provide ongoing resource planning for current projects and the expected new projects; budget for, train, and provide necessary employees to deliver the assigned projects
- Initiate and support the hiring process for new employees, conduct interviews and select applicants, and contract external partners to cover peak workloads
- Provide an escalation point for customer projects, whether it is with the a customer, a supplier, or another TGW unit
- Coordinate with other TGW departments, both locally and globally to align on project support and resourcing
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Collaborate with the sales organization to
- ensure that TGW’s resource plan can deliver each project
- provide a project schedule
- prepare cost input
- support design, offer, and contract reviews
- ensure that TGW can realize the project according to the commercial terms
- Support the sales team by attending in-person or remote customer meetings to represent the realization department and TGW’s project delivery methodology
- Support and contribute to TGW’s strategic goals and have active participation in cross departmental initiatives
- Define (with COO) and implement key initiatives to improve operational excellence
- Provide great customer service, while still protecting TGW, such that each customer selects TGW as a partner of choice
- Performs other duties as required.
Education: Bachelor’s degree in Engineering-related field, or equivalent work experience.
Experience: Ten (10) to Fifteen (15) years of experience in Leadership & Three (3) to Five (5) years of experience in Project Management, preferably in the material-handling industry.
Travel: 30% of travel as required.
Skills & Abilities
- Astute financial understanding to enable decision making based on the P&L
- Proficient with Microsoft Project, Excel, Word, and Power Point programs
- Ability to work as part of a team
- Excellent oral and written communication skills
- Good command of English language (Level C1/B2)
- Ability to build collaborative relationships
- A data driven approach to monitor KPIs and to measure and improve operational excellence
- Problem solving
Physical Requirements
- Ability to remain stationary at a desk for prolonged periods of time.
- Ability to go to site frequently and move safely around industrial and/or warehouse environment.
- Ability to lift and carry supplies up to 25 pounds at a time.
- Ability to operate computers, tablets, phones, and other electronic devices.
- Ability to communicate with others verbally and in writing, on a frequent basis.
- Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Requirements
This position may require work at TGW customer sites. TGW’s customers may require background checks before accessing their sites. Refusal to participate in a customer-required background check may result in a customer barring access and a subsequent reduction in work.
Equal Opportunity Employer
TGW Systems Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
