We are seeking a personable and detail-oriented Treatment Planning to join our front office team. In this role, you will serve as the bridge between clinical recommendations and patient understanding, helping patients make informed decisions about their care and ensuring all insurance details are processed accurately.
Key Responsibilities:
- Present comprehensive treatment plans and financial options to patients with clarity and empathy
- Maintain accurate documentation of patient interactions and financial discussions
- Collaborate with the clinical team to coordinate efficient patient scheduling
Qualifications
Required:
- 3+ year experience in a dental office front desk role
- Strong understanding of dental terminology, insurance billing, and CDT codes
- Excellent communication and customer service skills
- Ability to explain complex financial information in a patient-friendly way
Preferred:
- Experience with PPO insurance plans and coordination of benefits
- Bilingual (Spanish or another language) is a plus
- Familiarity with financing options (e.g., CareCredit, in-office plans)
- Proficiency with dental software
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Retirement plan
Ability to Commute:
- Orlando, FL 32837 (Required)
Ability to Relocate:
- Orlando, FL 32837: Relocate before starting work (Required)
Work Location: In person
