Job Overview
The Bartender is responsible for the preparation and production of beverages for multiple dining outlets throughout the a la carte operations at Cherokee. The main bar will service the family Dogwood Room, casual Pub operation, and upscale Magnolia Room concepts. Bartenders need to be experienced in a variety of service styles and have in-depth knowledge of wine, beer, bourbons, and other spirits. Knowledge of craft cocktail service and producing in-house juices will be important. This position will need to produce drinks for the service staff and the bar seats, which will require formal serving experience as well.
Education/Experience:
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High School education or equivalent, college preferred
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Previous serving experience required, preferably in an upscale environment
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Previous bartending experience required, preferably in an upscale environment
Job Knowledge, Core Competencies and Expectations
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Knowledge of the principles, procedures and equipment used in bar service.
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Ability to suggestively sell wine and cocktails.
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Good organizational, communication, and follow-through skills.
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Ability to demonstrate proper wine service.
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Keen eye for detail and enthusiasm for creating service experiences and excellence.
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Knowledge of all products, menus, specials, and special request capabilities.
Job Tasks/Duties
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Greets members and guests in an upbeat and professional manner.
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Bartends and can serve tables in an exemplary manner.
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Develop proficiency in Club policies and standards, training new service staff to expectations.
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Suggests and describes food and alcoholic beverages to members and guests.
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Coordinates food service between kitchen and service staff.
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Inspects bar coolers and back stock for freshness, par levels, and cleanliness.
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Resolves member and guest complaints, documenting both positive and negative feedback.
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Assures that all safety, accident and emergency policies/procedures are consistently followed.
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Prepares garnishes, fruit mixes and pre-mixed drinks prior to opening bar, ensuring product freshness.
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Assures that pre-opening and closing cleaning tasks are assigned and completed as required.
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Assists with service of food and beverages in outlets and for special functions when needed.
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Cross-trains in other departments to develop their skillset at the Club.
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Assists with table clearing and re-setting as needed.
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Suggests when additional service supplies and small equipment are needed.
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Enforces established rules, regulations and policies.
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Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
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Ensures that all food items are correctly stored, labeled, dated and rotated to prevent any health or safety hazards from occurring, and takes precautions against possible spoilage.
- Coordinates any special requests including dietary needs and allergens with the culinary team.
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Completes other appropriate assignments made by Club leadership.
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Be available nights, weekends, and holidays as required by the Club.
Licenses and Special Requirements
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Food safety certification (ServSafe or other) is preferred.
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ABC Certification required, TIPS training preferred.
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Of legal age to serve alcoholic beverages.
Physical Demands and Work Environment
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Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
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Push, pull or lift up to 50 pounds.
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Continuous repetitive motions.
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Work in hot, humid and noisy environment.
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Must be able to read, write, and communicate effectively in English
Founded in 1907, Cherokee Country Club is one of Tennessee’s premier recreational and social clubs and a valued asset to the Knoxville community.
We aspire to provide an outstanding family club experience where warm hospitality and a broad selection of high quality, year-round social and recreational activities generate a culture of community among our member families. We celebrate our history and traditions while responding to the ever-changing desires of our members.
Pay: $8.00 / hour
Pay:
Benefits:
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Flexible schedule
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Referral program
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Paid training
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Other
Job Type: fulltime, parttime
Schedule:
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8 hour shift
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Weekend availability
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Holidays
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Day shift
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Night shift
Education: No education required
Work location: On-site