A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. We welcome applicants with disabilities and support individuals in requesting accommodations.
At the University of Michigan School for Environment and Sustainability (SEAS), we are at the forefront of building a more sustainable and just world for all by transforming the impact of higher education and reimagining the future. We are advancing action through innovation, research, education and engagement in society, and developing leaders who are empowered to halt the climate crisis and create an environmentally sound future for generations to come. To learn more about SEAS and our values, please visit our website.
The University of Michigan School for Environment and Sustainability (SEAS) and PitE Student Center facilitates the educational and professional development of undergraduate and graduate students in becoming impactful leaders in the fields of environment and sustainability. You can learn more about the services that you will collaborate with as part of this role by visiting our website.
A full job description with further details is available at this link: Full Job Description: Recruitment and Admissions Coordinator.
As the Recruitment and Admissions Coordinator, you will provide primary operational support for student recruitment, yield, communications, and CRM (Customer Relationship Management) activities across SEAS programs, with additional support for admissions and application review operations. You will help ensure that prospective student engagement is timely, accurate, well-coordinated, and responsive.
You will support recruitment strategy by managing inquiries, coordinating recruitment events, assisting with communication production, maintaining CRM data, supporting student ambassador activities, and managing follow-up efforts. The position also contributes to selected admissions and enrollment processes that strengthen the prospective student experience and support SEAS enrollment goals.
This position is included in the bargaining unit represented by University Staff United, AFT Local 284, AFL-CIO, which represents Employees in all matters with respect to wages, benefits, hours and other terms and conditions of employment.
This position may be eligible for remote and/or flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed annually and are subject to change dependent on the business needs of the hiring department, throughout the course of employment. It is expected that this position will be required to be on campus two (2) days per week.
This role will require travel and occasional evenings or weekends required during recruitment cycles. Candidates for this position must be legally authorized to work in the United States. Visa sponsorship is not available for this position.
Recruitment Operations and Prospective Student Support
- Respond to prospective student inquiries across email, phone, and virtual channels, providing accurate guidance on SEAS programs, admissions requirements, deadlines, and funding timelines.
- Create and deliver highly effective presentations about SEAS programs and initiatives to internal and external audiences. Plan and execute recruitment and yield events, managing all logistics including outreach, registration, staffing, materials, and post-event follow-up.
- Represent SEAS at recruitment events and fairs, engaging prospective students and supporting timely lead follow-up; travel and occasional evenings or weekends required during recruitment cycles.
- Coordinate student ambassadors and volunteers while contributing to recruitment content development, including copy drafting, collateral support, and website updates.
Communications and Data Management
- Maintain accurate and well-organized CRM records for prospects, applicants, events, and recruitment activities, completing data tasks such as list pulls, imports, tagging, and quality checks.
- Produce timely, accurately segmented recruitment and yield communications aligned with approved strategy, inclusive of digital and print materials, email content, flyers, brochures, and infographics, in collaboration with internal communications team.
- Track engagement, event attendance, inquiry trends, and follow-up needs to support data-informed recruitment planning.
- Prepare clear reports, dashboards, and briefing materials while identifying and escalating recurring CRM or workflow issues as appropriate.
Application Workflow and Administrative Support
- Support accurate and timely application reviews through document checks, status tracking, and deadline follow-up.
- Provide consistent applicant support throughout the application, review, and enrollment cycle.
- Support maintenance of accurate tracking records related to applications, decisions, and enrollment activities.
- Assist in preparation of organized materials and reports to support admissions decisions and enrollment follow-up.
- Bachelor's degree or equivalent combination of education and experience.
- Two or more years of experience in one or more of the following contexts: admissions, recruitment, student services, program or event coordination, outreach, customer service in a higher education context, or related work.
- Demonstrated experience with CRM systems, application platforms, or enterprise tools to manage records, communications, or workflows (e.g., Salesforce, Slate, M-Pathways, Business Objects, or similar).
- Demonstrated ability to organize and prioritize work during high-volume or seasonal periods.
- Ability to handle student records and confidential information in accordance with institutional policies.
- Strong written, verbal, and interpersonal communication skills, with a demonstrated ability to provide professional, student-centered service to students, applicants, or other external audiences.
- Demonstrated ability to collaborate across multiple teams and contribute to inclusive, student-centered environments.
- Experience supporting CRM functions such as data entry, list management, event modules, communication builds, or reporting.
- Commitment to the mission of SEAS in creating a sustainable and just world for all.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
This position may be eligible for remote and/or flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed annually and are subject to change dependent on the business needs of the hiring department, throughout the course of employment. It is expected that this position will be required to be on campus two (2) days per week.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
