Overview
Join our dynamic team as an Auto Parts Counterperson and become the vital link between customers and the automotive parts they need to keep their vehicles running smoothly. In this energetic role, you will provide expert assistance, ensure accurate inventory management, and deliver exceptional customer service that drives satisfaction and loyalty. Your mechanical knowledge and passion for automotive repair will empower you to help customers find the right parts quickly and efficiently, making a real difference in their vehicle maintenance experience. This paid position offers a rewarding opportunity to grow your skills in a fast-paced, supportive environment dedicated to excellence.
Responsibilities
- Assist customers in identifying and selecting the correct auto parts and accessories based on their vehicle’s make, model, and specific needs
- Manage inventory levels through accurate stock control, order fulfillment, and organization using inventory management systems like CMMS (Computerized Maintenance Management System)
- Process sales transactions efficiently using POS (Point of Sale) systems while handling cash, credit cards, and other payment methods with professionalism
- Provide technical advice on automotive diagnostics, vehicle maintenance, automotive repair, and automotive service procedures to ensure customer satisfaction
- Maintain a clean, organized parts department by stocking shelves, managing inventory control, and ensuring parts are properly labeled and stored
- Communicate effectively with customers via phone or in person, demonstrating excellent phone etiquette and active listening skills
- Collaborate with the sales team to promote auto parts and accessories sales through marketing strategies and upselling techniques
- Support dealership or retail sales goals by fostering positive relationships with customers through outstanding customer service and product knowledge
Skills
- Excellent negotiation abilities to close sales effectively while ensuring customer needs are met.
- Proficiency in inventory management software such as CMMS or Microsoft Excel for stock tracking and reporting.
- Knowledge of automotive systems including vehicle maintenance, repair procedures, and vehicle systems diagnostics
- Experience with retail math for accurate pricing, discounts, and profit calculations
- Familiarity with POS systems, cashiering procedures, and order fulfillment processes
- Effective communication skills for clear interactions with customers and team members
- Organizational skills to manage stock levels efficiently and maintain a tidy work environment
- Dealership experience or background in automotive service is highly valued but not required
Join us as an Auto Parts Counterperson where your enthusiasm for automobiles meets your talent for delivering top-tier service. Be part of a team that values your mechanical expertise, sharpens your sales skills, and supports your professional growth—all while helping customers keep their vehicles in peak condition!
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
