The Cafe Manager is responsible for the day-to-day operations of the cafe, ensuring smooth service, staff development, inventory control, and a high standard of customer experience. This position requires a strong leader who thrives in a fast-paced environment, is detail-oriented, and passionate about coffee and hospitality.
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Work shifts on the floor to support business flow and daily schedules
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Maintain a strong, positive and engaging presence on the floor.
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Monitor espresso drinks, batch brew coffee, fresh food items, and tea to ensure the quality standard is maintained.
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Lead and coach the team on quality standards.
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Communicate to Management any needs related to the coffeebar that should be addressed in the upcoming schedules.
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Work with the coffeebar team to solve scheduling conflicts as they arise.
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Ensure that there is a strong dialogue with Management throughout each week to ensure that staffing needs and capabilities are being met with the Barista and Shift Lead team.
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Place weekly internal orders and keep track of inventory
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Work with coffeebar staff - on an individual and group basis – to ensure that staff are confident in their drink preparation skills.
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Specialty Coffee experience required
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Ability to maintain a pleasant disposition and sense of urgency with helping customers
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Capability to maintain effective relationships with coworkers and customers
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Detail-oriented, logical, and methodological approach to problem solving
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Excellent interpersonal and customer service skills
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Ability to communicate effectively with others, including giving and receiving feedback
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Maintain regular and consistent attendance and punctuality
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Learn, understand, uphold and instill company values
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Ability to work eight (8) hours each day while on your feet
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Occasional lifting and/or moving of up to 40 pounds
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Fine hand manipulation for example: keyboarding, register screen use and latte art.
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$20.00-22.00 hours plus tips
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401k
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Paid Time Off
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Paid Sick Leave
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Medical Insurance (James Coffee pays 50% of employee's premium)
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Dental, Vision & Accident Insurance
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Employee Sponsored Life Insurance
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1 Free Bag of Coffee Every Week
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50% discount on James Coffee merchandise
