We are seeking a dynamic and experienced Store Manager to lead and manage both retail and commercial store sales activities with the goal of achieving strong sales and profit results. The ideal candidate will possess proven leadership skills, a passion for customer service, and the ability to balance the fast-paced needs of walk-in consumers with the relationship-driven demands of business clients. This role is responsible for total store performance, including staff leadership, inventory management, financial oversight, and operational excellence. The Store Manager will foster a positive work environment by training, communicating, planning, organizing, recognizing, and supporting the store team, ensuring that every customer—whether an individual shopper or a commercial account—receives exceptional service while contributing to sustainable business growth.
Leadership & Team Development
● Lead, motivate, and develop store employees, fostering a positive and high-performance culture.
● Provide training, ongoing coaching, and recognition to enhance employee skills and prepare them for future roles.
● Conduct employee orientation, recruitment, selection, and performance evaluations.
Sales & Customer Experience
● Achieve retail and commercial sales performance goals through effective business planning and execution.
● Ensure execution of all in-store selling programs and promotions.
● Observe, demonstrate, & coach selling behaviors.
● Implement sales strategies including referral pad distribution, phone answering scripts, and add-on selling, while tracking progress.
● Foster excellent customer service by resolving issues promptly and maintaining a customer-first mentality.
● Collaborate with the commercial sales team to meet appointment, prospecting, and lead generation goals.
● Provide support to commercial customers, including order processing, quotes, stock checks, substitutions, and follow-ups.
● Ensure accurate and on-time deliveries, maintaining third-party vendor relationships where applicable.
Operations & Financial Management
● Manage daily store operations including scheduling, payroll, cash handling, and compliance with company policies.
● Work with finance & commercial customers to collect Account Receivables
● Maintain inventory control by managing stock levels, placing orders, and conducting regular audits.
● Oversee merchandising strategies to maximize sales and improve the customer experience.
● Ensure the store is clean, organized, and visually appealing at all times.
Technical Services & Repair
● Perform & train staff on services such as auto battery installations
● Manage Repair Center performance, ensuring quality and turnaround times are met.
Experience
Candidates should have prior experience in retail management or a similar supervisory role of a small team. The following skills are essential for success in this position:
● Strong negotiation and communication skills to effectively engage with customers and staff.
● Experience in employee training & development, inventory management, cash handling, and retail math.
● Proficiency in POS systems and administrative tasks related to store operations.
● Proven track record in sales management, merchandising, stocking, budgeting, and time management.
Our benefits include the following:
● Bonus incentives for individual and store performance
● Paid Vacation
● Health, Dental, Vision Insurance
● 401(k) plan and matching
● Employee Discount
● Training & Certifications
● Career Progression
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
