The Secretary of State’s Office, Elections Division is seeking to recruit for one (1) qualified permanent, fulltime Analyst II position. The Agency will consider the Analyst I classification for purposes of recruitment. This is an exciting opportunity to join a dynamic team of professionals who work closely with 58 county elections officials, other state departments, and software contractors on the statewide voter registration database, VoteCal. This is an excellent opportunity to be involved in the election process!
The incumbents will serve on the VoteCal help desk team, which provides daily support to county elections officials and voters in California. Daily activities can include, but are not limited to, responding to inquiries from county elections officials related to using VoteCal to perform voter registration list maintenance and data verification, providing excellent customer service and technical assistance to ensure compliance with state and federal laws while doing so. The incumbents will also assist the county elections officials in resolving issues related to individual voter records, system performance, and data quality. The incumbents will utilize the reporting tool in the VoteCal system to generate reports used for data analysis, list maintenance processing, investigations referrals and adhoc data requests. The incumbents will also participate in the development, implementation, and testing of system security and safeguard procedures, emergency assistance at critical election deadlines, and ongoing testing with counties, other California state departments, and various vendors. The incumbents will assist in monitoring county elections officials’ compliance with respect to program participation, county performance, and timely resolution of data exceptions, monitor system version control and oversee system testing with counties, vendors, and stakeholders. Additionally, the incumbents will provide critical support to the counties during primary, general, and special elections.
Desirable Qualifications:
- Ability to explain complex, technical processes in easily understood terms, both verbally and in writing.
- Ability to analyze, research, and resolve complex issues.
- Ability to appropriately apply current laws, rules, policies, and procedures.
- Ability to work independently with excellent follow-through on tasks and assignments.
- Effective organizational skills to ensure completed staff work in a variety of assignments.
- Aptitude for working under pressure to meet tight deadlines.
- Strong verbal and written communication, including grammar, spelling, and proofing.
- Strong computer skills.
- Interest in electoral processes, and/or software development and maintenance are helpful, but not required.
Statement of Qualifications: Applicants must submit a Statement of Qualifications detailing how he/she meets the “Desirable Qualifications” listed above. The Statement of Qualifications must be no more than two (2) pages typed, using business professional font, font size, and formatting. Applications submitted without a Statement of Qualifications will not be considered. Resumes are optional but will not be accepted in lieu of a Statement of Qualifications.
You will find additional information about the job in the Duty Statement.
