- Maintain assigned caseload of weekly billable insurance hours.
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Responsible for ensuring services are provided in the community.
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Participating in the person-centered planning process.
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Providing direct community-based behavioral health services and support for the individual and family as indicated in the Person-Centered Plan.
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Monitor and track consumer hours and annual intake dates and complete assigned.
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Assisting the Case Manager in monitoring and evaluating the effectiveness of interventions as evidenced by symptom reduction and progress toward goals.
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Responsible for completing the OnTarget tasks assigned within 24 hours.
- Assisting the Case Manager with consulting identified non-medical providers, engaging in community and natural supports and including their input in the person-center/ed planning process.
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Ensure that all information obtained while at Carolina Therapeutic Services is kept confidential and will remain confidential beyond employment.
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Report critical concerns, problems, and lack of engagement to supervisor in a timely manner and actively seek Supervisor’s input and assistance to resolving the concern.
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Participate in multi-disciplinary staffing and meetings.
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Attends all appropriate in-services, workshops, or continuing education programs, which are trainings provided by CTS Health or on behalf of CTS.
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Responsible for completing appropriate annual intakes.
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Maintains strict confidentiality according to all Federal and State guidelines and requirements.
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Exemplifies personal and professional conduct.
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Upholds the Professional Code of Ethics.
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Maintains a cooperative relationship with employees, treatment staff and others.
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Adheres to and supports facility policies, programs and activities.
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Demonstrates tact, courtesy, and a positive approach to communication and interaction with other employees, visitors, physicians, etc.
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Responsible for personal development to ensure current knowledge in the profession.
- Responsible for maintaining a safe, clean and drug free environment in the office space utilized.
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Willingness to work beyond what is required periodically.
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Maintain service notation that meets agency notation standards, Medicaid standards, and/or any other auditing agency such as the LME. (For timeliness, quality, and completeness). This notation must include: I) the purpose of contact; 2) describes the provider's interventions; 3) effectiveness of the intervention; 4) the time spent performing the intervention; and 5) signature (degree/credentials or position) of person providing service.
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Must maintain the flexibility to respond to client needs and crisis situations beyond the agencies normal working hours.
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Deliver services in various environments, such as homes, schools, jails (for state funds only), homeless shelters, etc.
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Perform any other job-related duties as specified by a supervisor.
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One-year documented experience in the delivery of mental health treatment to children and /or adolescents.
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High School diploma (additional 5 years’ mental health experience preferred)
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Human service field with less than one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional with less than one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling. Supervision shall be provided by a qualified professional with the population served until the individual meets one year of experience.
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Must be highly organized and detail-oriented with ability to be self-directed and motivated, and to securely manage confidential information.
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Inquisitive and creative problem-solver; ability to design and maintain systems around staff members’ needs as much operational requirements.
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Excellent written and verbal communication skills; able to communicate effectively and respectfully with consumers with varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
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Experience across multiple languages and cultures, particularly with refugees or immigrant populations with diverse cultural and socioeconomic backgrounds.
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Experience in information technology, data analytics, grant writing and development of new behavioral health services. Preferred experience using Paylocity, Vairkko, and/or Ontarget.
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Exhibits friendly, calm, and professional demeanor for in-person and virtual interactions with staff, consumers, stakeholders, partners, etc.
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Proficient in Microsoft 365 products, SharePoint, Google Docs.
Other responsibilities as directed by supervisor.
