Job Overview
Studio Associate / Creative Studio Team Member
Job Summary
The Studio Associate is responsible for creating a fun, welcoming, and organized environment for guests while ensuring the studio operates smoothly. This role includes providing excellent customer service, assisting guests with creative projects, maintaining a clean and organized workspace, processing transactions, and following all studio procedures.
Responsibilities
- Greet every guest with a friendly, positive attitude.
- Explain studio projects, pricing, and creative processes.
- Assist customers with pottery painting, candle making, slime, mosaics, canvas painting, succulent gardens, and other studio activities.
- Set up and clean project stations before, during, and after use.
- Keep the studio clean, organized, and fully stocked throughout each shift.
- Process customer purchases and accurately complete sales records.
- Label and organize customer projects for pickup.
- Follow kiln, glazing, and studio safety procedures.
- Restock paints, brushes, supplies, and packaging materials.
- Answer phone calls, respond to customer questions, and assist with reservations.
- Help prepare for birthday parties, private events, workshops, and special events.
- Assist with inventory counts and notify management when supplies are running low.
- Promote studio memberships, events, gift cards, and upcoming workshops.
- Complete opening and closing checklists.
- Perform additional duties assigned by management.
Qualifications
- Friendly, outgoing, and dependable.
- Excellent customer service and communication skills.
- Positive attitude with a willingness to learn.
- Able to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Comfortable standing for extended periods and lifting up to 30 pounds.
- Available to work evenings, weekends, and holidays as needed.
- Previous retail, hospitality, or art experience is preferred but not required.
Expectations
- Arrive on time and ready to work.
- Maintain a clean and professional appearance.
- Follow all studio policies and procedures.
- Treat customers, coworkers, and studio property with respect.
- Use downtime to clean, organize, restock, or complete assigned tasks without waiting to be asked.
- Help create a fun, creative, and welcoming experience for every guest.
Our Mission
We believe creativity is for everyone. Our team is passionate about providing a relaxing, inspiring environment where guests of all ages can create lasting memories through art.
Pay: $7.25 - $10.00 per hour
Expected hours: 15.0 – 25.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person