Receptionist / Office Assistant Duties and Responsibilities
Job Description:
- Thursday - Monday 8 hour shifts
- Answer phone and email inquiries, direct calls, address customers concern and provide company/events information
- Help customers with table reservations (Restaurant and Retail), take payment, keep records of all reservations.
- Perform clerical duties, maintain files, and organize documents; photocopy-scan all files for the office, email, etc. as needed
- Ship all orders that come to schneblywinery.com and miamibrewing.com safely and correctly by 4:30pm at the end of each business day for UPS pick to up
- Assist in planning company events, meetings and/or special projects and marketing materials
- Managing and completing reservations via TOCK and Woo Commerce.
- Logging sales reports for all departments
- Updating voicemail/Phone recordings.
- Assist with proof reading marketing ads.
- Assist in the Retail department as needed, includes learning POS system, wine tastings and provide exceptional customer service
- Assist in opening and closing Retail as needed
- Assist in taking virtual payments as needed
- Manage and maintain files, scanning records, and correspondence for meetings
- Type documents, drafts, and reports
- Oversee mail deliveries and packages
- Must obtain “TIPS” certification within 30 days of employment
- Assist creating flyers or any type of marketing materials
- Assist the General Manager as needed
Receptionist Uniform:
- Business casual/work wear casual attire
- Nametag (Supplied by employer – If lost, employee will incur $10 replacement cost).
- Closed toe shoes
Reports to:
Office Manager
**Management reserves the right to alter this job description at any given time as needed. Other duties may be assigned as required.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
