Hotel Sales Manager Job Description
- Develop action plans and set objectives for increased revenue and maximum profit for hotel management
- Implement sales and marketing strategies necessary for attracting clients to patronize a hotel
- Maintain a clear understanding of hotel policies and ensure compliance
- Carry out research and analysis to identify new markets and business opportunities
- Oversee the hiring and training of hotel sales representatives and other hotel personnel
- Seek out business with large organizations such as churches, sports clubs or corporate firms to convince them to patronize their hotel
- Prepare and distribute promotional and advertisement materials to create awareness for hotel products/services
- Maintain a complete knowledge of all the services a hotel provides so as to conduct successful sales
- Explain and notify clients of recent upgrades and available options for hotel services
- Oversee the management of client account and service tab
- Collaborate with event and wedding planners to ensure increased patronage and hotel booking
- Oversee the processing of payments and offering discounts to client when necessary
- Assign job duties to hotel personnel and ensure effective performance of assigned tasks
- Supervise the customer service unit of a hotel to ensure compliance with set standards of hospitality and customer service
- Maintain contact with clients to obtain feedback and encourage continued patronage.
Job Types: Part-time, Full-time
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
Work Location: In person
