Job Overview
We are seeking a dynamic, outgoing, and compassionate Dental Assistant, who will also have some front office responsibilities, to join our vibrant dental team. This role combines dlinical assistance with some front desk administrative support. The ideal candidate will be caring, energetic, detail-oriented, team player and possess excellent communication skills. You will play a vital role in maintaining efficient office operations while providing exceptional patient care and service in a fast-paced dental environment. This paid position offers an exciting opportunity to grow your career in healthcare while making a positive impact on patients’ oral health.
Responsibilities
- Assist the dentist during procedures by preparing instruments, taking X-rays, and ensuring patient comfort
- Be able to take care of back office organization, maintenance, tracking lab cases, sterilization, and ordering supplies as needed.
- Greet patients warmly, verify insurance coverage at times, and assist with patient check-in and check-out procedures using EMR (Electronic Medical Record) systems such as Eaglesoft
- Schedule appointments efficiently, manage patient flow, and coordinate with the dental team to optimize daily operations
- Although not a must but being able to handle medical billing and collections, including insurance verification, coding (CPT, ICD-10/ICD-9), and processing claims is a plus
- Maintain accurate dental records and ensure compliance with HIPAA regulations for patient confidentiality and data security
- Answer multi-line phone systems professionally, provide excellent customer service, and address patient inquiries promptly
- Support administrative tasks such as filing, data entry, documentation review, and managing medical records using office management software like Eaglesoft
Qualifications
- Prior experience in a multi-specialty dental clinic is highly preferred; clinic experience is a plus specially prior assisting experience with Periodontic, Pediatric, and Orthodontic specialties.
- Strong knowledge of dental terminology, medical coding (ICD-10/ICD-9), CPT coding, and health information management systems
- Proficiency in EMR systems such as Eaglesoft is advantageous
- Excellent computer skills including Microsoft Office suite (Word, Excel) and typing (10-key typing)
- Exceptional patient service skills with professional phone etiquette and effective communication abilities
- Ability to review documentation thoroughly and ensure accuracy in medical billing and coding processes
- Bilingual skills are desirable to serve diverse patient populations effectively
- Strong organizational skills with clerical experience in front desk operations, medical scheduling, insurance verification, and filing
- Knowledge of HIPAA regulations and medical administrative support procedures to ensure compliance and confidentiality
Join our team today to be part of a supportive environment where your skills make a real difference! We are committed to fostering professional growth while delivering outstanding care to our patients.
Pay: $20.00 - $25.00 per hour
Work Location: In person
