Gracie's, a AAA Diamond Service and OpenTable Top 100 award-winning restaurant in the Providence theater district, is currently looking for passionate team members to join our team! If you have a passion for hospitality, food, and/or beverage and are a team player, we would love to hear from you!
We enhance individual strengths and see each team member as a valuable asset to our success. Full Disclosure: We aren't looking for team members who just want a "job"- this career is a craft and an opportunity to embark on an educational journey. Learn more about the inclusive team atmosphere that we curate: https://youtu.be/t82eyAh4rt8
Gracie’s Ventures Will Provide:
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Hands-on involvement with the leadership team and front/back-of-house operations as it pertains to Back Server
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A warm, inclusive working environment and organizational culture
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Opportunities to make connections with individuals and businesses in the hospitality and restaurant industry throughout Providence and Rhode Island
✨ Key Responsibilities
Responsibilities include, but are not limited to:
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Delivering a consistently high level of customer service to each guest
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Serving food to guests and engaging with them about what is being served
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Maintaining in-depth knowledge of the dinner menu and tasting menu, including allergy and ingredient information
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Organizing and delivering necessary markings to guests
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Preparing coffee and tea orders efficiently and accurately, upholding Gracie’s standards
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Participating in team education on food, beverage, and service
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Clearing, cleaning, and resetting each table after the guest leaves in accordance with the Gracie’s SOP
Metrics of Success
The following criteria measure success in this role:
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Successful and memorable guest experiences.
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Positive and productive attitude and professional demeanor.
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Positive and professional communication with teammates and guests alike.
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Satisfying and memorable guest experiences
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Consistently demonstrating detailed knowledge of Gracie’s culinary and beverage menus
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Positive and productive attitude and professional demeanor
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Positive and professional communication with teammates and guests alike
Compensation:
Position Type: Full & Part-Time Slots Open
Shift Outlook: 2-4 Shifts a Week (Wed.-Sun.), 3PM-CLOSE, SUNDAY AVAILABILITY A MUST!
Pay: Hourly Non-Exempt, $4/hr. + Gratuity (after training period)
Performance Schedule: 90 Day Check-In, yearly formal review
Benefits:
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Health/Dental/Vision after 90 days (if Full-Time)
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401K after 90 days
- Paid Sick Time after 90 days
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Wellness Program after 90 days
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Discounted Dining
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Professional Development
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Continued Education
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Paid Shift Breaks Where Applicable
- Compensation is determined by experience and performance. Additional compensatory packages and options are at the discretion of the Proprietor and are determined every year. This is a living document; additional responsibilities or modifications are subject to management discretion. Job Descriptions are reviewed annually.
Please send a cover letter and resume to the email listed. Inquiries without lists of experience will not be reviewed.
More detail about Gracie's part of Gracie's Ventures
