Description:
Position Summary:
The Operations Support Associate plays a critical dual role position supporting both warehouse operations and administrative office functions. This individual ensures smooth day-to-day workflow by assisting with inventory control, shipment coordination, documentation, data entry, and cross-department communication. The ideal candidate is detail-oriented, organized, adaptable, and comfortable working in both a warehouse and office environment.
Key Responsibilities:
Warehouse Operations Support
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Assist with receiving, inspecting, and documenting incoming shipments.
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Support inventory management, cycle counts, and stock reconciliation.
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Coordinate outbound shipments and delivery documentation.
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Prepare pick tickets, packing slips, and shipping labels.
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Maintain warehouse organization and ensure compliance with safety standards.
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Operate warehouse equipment (pallet jacks, forklifts – if certified).
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Communicate inventory discrepancies to leadership.
Administrative & Office Support
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Perform data entry for inventory, orders, and operational reports.
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Maintain and organize digital and physical filing systems.
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Support scheduling of deliveries and vendor appointments.
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Assist with customer documentation, proof of delivery, and invoicing support.
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Prepare reports related to inventory accuracy, shipment tracking, and operational KPIs.
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Provide general administrative support to Operations and Warehouse leadership.
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Answer and route internal and external communications.
Requirements:
Qualifications
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High school diploma or equivalent.
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1–3 years of experience in warehouse, logistics, or administrative support roles.
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Basic proficiency in Microsoft Office (Excel, Word, Outlook).
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Strong organizational and time management skills.
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Ability to lift up to 100 lbs and work on your feet for extended periods.
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Strong attention to detail and accuracy.
