Hospitality Manager
NOTE - Position is also known as Front of House Shift Lead at the restaurant
The ideal candidate is a highly analytical leader who will join our restaurant management team at a high volume ($10+ million) quick service restaurant. You will be responsible for helping to lead the Drive-Thru/ Front Counter/ Hospitality operation focusing on culture, developing leaders, managing costs, and establishing systems. As one of the top leaders in our organization, the buck stops with you.
Responsibilities:
-
Learn and work daily in the Front of House area of the restaurant.
-
Help to cast the vision and establish the culture for the department.
-
Assist in developing and growing all leaders in the department.
-
Help establish and achieve all labor goals.
-
Assist in creating and implementing all systems for department.
-
Ensure operational excellence and be accountable for service scores in in the department.
Qualifications:
-
Bachelor's degree preferred. (but not required)
-
1-2 years of relevant leadership experience.
-
Experience in restaurant preferred. (but not required)
-
Experience in customer service.
-
Strong organizational skills.
-
Strong internal drive for results.
-
Strong interpersonal and communication skills.
-
Attention to detail.
Perks:
-
Great company.
-
Competitive Base Pay - Paid hourly based on 45-50 hour work week (40 @ regular pay + 10 @ overtime rate). Pay range is $17-$20 per hour.
-
Health Insurance.
-
Paid Time Off.
-
Meal privileges.
-
Flexible schedule/ Sundays off.
-
Positive work environment.
