Aquascape, Inc. is a leading North American company specializing in the design and installation of water features such as ponds, waterfalls, and fountains. Founded in 1991 by Greg Wittstock (The Pond Guy), Aquascape is known for its innovative approach to water gardening and ecosystem pond construction. Become part of the Aquascape team and help connect people to water the way nature intended.
Company Websites: www.aquascapeinc.com & www.aquascapeconstruction.com
Our Core Values:
- We Are Family: We are welcoming, helpful, and considerate.
- We Support and Serve: We value connections and the bonds formed between ourselves and our partners.
- We Do Our Best: We are accountable for our own roles and responsibilities. We value hard work and reliability.
- We Have Fun: We believe in working hard and playing hard through safe, wholesome, family-friendly activities. We strive to make Aquascape a great place to work and do business.
Perks:
- On-site amenities: full gym, spa room (jacuzzi, sauna, cold plunge), indoor basketball court, indoor soccer field, & walleyball court
- Company sponsored events
- Free on-site WI-FI
- Employee Discount on Services and Products
- Employee Assistance Program (EAP)
- Medical, vision, dental insurance for regular, FT employees
- Company-paid Short-Term & Long-Term Disability Coverage
- 401k with employer match
Job Summary
The Seasonal Internet Order Fulfillment Associate is responsible for accurately processing and shipping Amazon and other e-commerce orders in accordance with vendor-specific requirements. This role supports daily warehouse operations by ensuring orders are picked, packed, labeled, and shipped correctly while meeting performance, safety, and quality standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Order Fulfillment & Shipping
- Pick, pack, and ship Amazon and other internet retailer orders accurately and efficiently
- Re-box, label, and prepare orders according to vendor-specific compliance requirements
- Verify shipment details to ensure accuracy and completeness
- Request routing and coordinate shipments with small parcel and LTL freight carriers
- Wrap, palletize, and stage orders for carrier pickup
- Close out orders in Epicor and generate Advance Ship Notices (ASNs)
- Ensure all orders meet vendor specifications to avoid chargebacks, penalties, or fines
- Troubleshoot order and shipment issues and collaborate with team members to resolve discrepancies
Inventory, Supplies & Performance
- Track and request fulfillment supplies such as boxes, tape, labels, and tools
- Monitor daily and weekly fulfillment performance and communicate progress toward goals
- Support corrective actions to improve accuracy, efficiency, and vendor compliance
Safety & Sanitation
- Maintain a clean, organized, and orderly work area
- Assist in maintaining warehouse security
- Follow all safety rules, procedures, and regulations, including OSHA and MSDS standards
Other Duties & Responsibilities
- Assist warehouse staff in order processing and picking
- Deliver orders to be picked by warehouse staff
- Provide backup assistance in warehouse as needed
- Participate in company events
- Complete other duties as assigned
REQUIRED EDUCATION/EXPERIENCE/PROFICIENCIES
- Must be 18 years of age or older
- Previous warehouse, shipping, or order fulfillment experience preferred
- Proficient in basic Microsoft Excel and basic computer applications
- Experience using FedEx and UPS shipping software
- Strong attention to detail and commitment to accuracy
- Fluent in English with the ability to communicate effectively with coworkers and office staff
- Ability to work independently as well as collaboratively in a team environment
- Willingness to work weekends and overtime as business needs require
- Ability to lift, carry, and move up to 50 pounds on a regular basis
- Capable of performing physical tasks including bending, reaching, pushing, pulling, walking, and standing for extended periods (up to 8 hours per shift)
PREFERRED EDUCATION EXPERIENCE
- High school diploma or equivalent preferred
- Forklift certification or prior forklift operating experience
- Experience working for manufacturers serving the garden, landscape, and outdoor living industries
Aquascape Inc. is an equal opportunity employer. We offer a welcoming and inclusive environment to all persons regardless of race, color, religion, sex, age, national origin, ancestry, sexual orientation, disability, marital status, veteran status or any other protected group status as defined by applicable law.
The company offers a drug-free work environment. As a condition of employment, we require pre-employment background and drug screening. The company uses E-Verify to confirm the identity and employment eligibility of all new hires.
This job posting includes anticipated compensation, which reflects the starting pay range we are considering for this role. The actual base salary offered will be reflective of the candidate’s skills and experience.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Paid time off
People with a criminal record are encouraged to apply
Application Question(s):
- Are you able to work overtime as needed?
Experience:
- Order fulfillment: 1 year (Preferred)
- Excel: 1 year (Preferred)
Ability to Commute:
- Saint Charles, IL 60174 (Required)
Work Location: In person
