Director of Patient Services
The Director of Patient Services, RN (DPS/RN) is responsible for the administrative, professional and clinical operations of the home health care program.
QUALIFICATIONS:
- Must be a Licensed Registered Nurse in NYS!!!
- Must have 2 to 4 years of experience as a Registered Nurse in a patient care setting
- Must have at least 2 years of experience in a supervisory or administrative position in a home care organization
- Previous LHCSA and MLTC experience is a great plus;
- Preferably UAS certified.
RESPONSIBILITIES:
- Direct day to day healthcare and professional operations of home health services; compliance with all pertinent, current rules, regulations, standards, policies and guidelines.
- Develop, implement, review and update all policies and procedures in accordance with the needs and rights of participants and caregivers in compliance with acceptable standards or practices.
- Overall responsibility for the coordination and integration of home care services with community programs.
- Make written and oral reports and recommendations to the Administrator as necessary, concerning the operations of the Agency.
- Participate in the development and implementation of an effective staff training and development program for all personnel; identify areas in need of growth; provide opportunities for growth; conduct competencies and proficiency reviews.
- Conduct employee counseling and provide guidance and support as necessary.
- Interface with Human Resources Department regarding compliance and other related human resources management functions as needed.
- Monitor patient care activities to ensure appropriately competent and compassionate care is provided to all members.
- Ensure delivery of quality care to all patients; follow up on members’ care transition and continuity of care provided by the Agency's staff.
- Participate in program development as per the organization’s strategic plan, i.e. new program and markets; explore all possible avenues and opportunities for growth.
- Respond to complaints/grievances; ensure implementation of the Agency's incident/accident program.
- Participate in the Agency’s performance improvement and continuous quality improvement program as a CQI Coordinator.
- Conduct periodic record reviews to ensure compliance and in anticipation of DOH and DOL surveys.
Pay: $130,000.00 - $170,000.00 per year
Benefits:
Application Question(s):
- Which languages do you speak?
Experience:
- Supervising: 2 years (Preferred)
Work Location: In person
