Job Overview
We are seeking a dedicated and experienced General Manager to oversee daily operations in our fast-paced dining environment. The ideal candidate will possess strong leadership skills, a passion for customer service, and a comprehensive understanding of food service management. This role involves managing staff, ensuring food safety standards, and maintaining a high level of customer satisfaction while driving operational excellence.
Duties
- Supervise daily restaurant operations to ensure efficiency and quality service.
- Train, mentor, and develop staff to enhance their skills in food preparation, customer service, and restaurant management.
- Manage inventory control, including ordering supplies and monitoring stock levels.
- Oversee cash handling procedures and ensure accurate financial reporting.
- Implement food safety protocols and maintain compliance with health regulations.
- Coordinate with kitchen management to ensure timely food production and quality standards are met.
- Handle customer inquiries and complaints professionally to enhance guest satisfaction.
- Assist in budgeting and financial planning to optimize restaurant performance.
- Conduct interviews and participate in the hiring process for new staff members.
- Lead team meetings to communicate goals, updates, and training initiatives.
Requirements
- Proven experience in restaurant management or a similar role within the food industry.
- Strong knowledge of food preparation techniques and culinary experience is preferred.
- Familiarity with POS systems such as Aloha POS or Micros POS for efficient transaction processing.
- Excellent leadership skills with the ability to manage teams effectively.
- Experience in inventory control, cash handling, and budgeting practices.
- Understanding of food safety regulations and best practices in food handling.
- Previous experience in fine dining, casual dining, or quick service & fast food environments is advantageous.
- Strong customer service orientation with the ability to resolve issues promptly.
- Background in hospitality management or kitchen management is a plus.
- Ability to work flexible hours including evenings, weekends, and holidays as needed. Join our team as we strive to create an exceptional dining experience for our guests while fostering a positive work environment for our staff. Your expertise will play a vital role in our success!
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
