Develop program goals and objectives. Ensure team members have the resources needed to meet their objectives.
Aligns program goals with the organizational strategy. Defines and maintains standards for program management within the department. Responsible for defining the metrics, quality standards, and documentation required for consistent project management and execution across the business.
Manage internal and external meetings, including the development of agendas and objectives. Propose solutions to address and mitigate any anticipated project delays and steer project in positive direction.
Oversee the development and implementation of annual work plans, ensuring timely and high-quality reviews and submissions.
Serves as SME for all programmatic processes and procedures. Provide strategic direction to program start-up and closeout activities including development, and refinement of program management tools, resources, and processes.
Initiate engagement of existing internal and external stakeholders to jointly problem-solve complex member and provider issues. Oversee the development and implementation of annual work plans, ensuring timely and high-quality reviews and submissions.
Maintain strong positive working relationships with key internal and external stakeholders. Facilitate mutual collaboration in strategic and operational efforts to improve quality of care and costs. Manage and troubleshoot issues, including but not limited to cross-functional team relations, financial, and regulatory compliance, reporting and documentation.
