Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Job Title: Document Workflow Engineer (OCR/AI)
Department: Client Technology
Reports to: Data Engineering Manager
- Proctor Loan Protector does not sponsor any type of work visa’s or STEM programs.
Who are we? What do we do? Company Overview:
Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.
What’s the culture like at Proctor Loan Protector?
At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.
What can I expect from working at Proctor Loan Protector?
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Fun work environment with a variety of work
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Being part of a team
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Career growth
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Ability to highlight your skills
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Feel valued
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Great benefits, pay and culture
Tell me more about this role, what would I be doing?
The Document Workflow Engineer (DWE) will join Proctor Loan Protector’s Client Technology Team to support the creation, administration and maintenance of multiple workflows supporting the organization. The DWE is responsible for designing, implementing, and supporting enterprise document management and automation solutions, with a focus on Intelligent Document Processing. This role develops and maintains systems that capture, classify, extract, and route information from structured and unstructured documents into downstream business applications.
The DWE supports our global insurance and claim document business processes. The role will work closely with business stakeholders and technical teammates to translate operational requirements into scalable document processing workflows and integrations. Responsibilities include solution configuration, performance optimization, troubleshooting, and continuous improvement of automated content management processes.
Essential Duties and Functions: include the following. Other duties may be assigned.
Strong understanding of Intelligent Document Processing (IDP) technology — including classification, extraction, validation, and workflow automation.
Understanding integration patterns for data flow into enterprise systems (OnBase, RPA tools, Business Process Management suites, etcetera).
Experience performing, analyzing, and documenting gap analysis (i.e., current process vs. proposed process).
Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Ability to manage multiple document processing configurations, integrations, and optimization tasks.
Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events. Strong attention to detail.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Physical Requirements Necessary on a Regular Basis:
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Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
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Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
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Vision sufficient for use of a computer monitor.
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Ability to sit at a desk for 7-8 hours per day.
Pay Ranges: ($75,000-$85,000)
Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.
This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.
EEO Statement:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
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Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
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Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
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Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
