Performance-Based Cash Bonuses Available
Your success is rewarded. In addition to competitive compensation, you'll have the opportunity to earn cash bonuses based on:
- Occupancy growth
- Revenue growth
- Delinquency performance
- U-Haul commissions and incentives
If you're competitive, enjoy leading people, and take pride in running a best-in-class operation, this is an excellent opportunity to grow your career with a rapidly expanding self-storage company.
About the Role
We're seeking an energetic, customer-focused, and results-driven Property Manager to oversee the daily operations of one of our self-storage facilities.
This role combines operations, sales, customer service, marketing, and leadership. You'll have the opportunity to make a measurable impact on the property's success while working with a team that values operational excellence, accountability, and continuous improvement.
If you're someone who enjoys taking ownership, solving problems, building relationships, and driving results, we'd love to meet you.
What You'll Do
Facility Operations
- Maintain a clean, safe, and professionally maintained facility through regular inspections.
- Ensure all buildings, grounds, landscaping, security systems, gates, and equipment remain in excellent condition.
- Coordinate maintenance projects and vendor relationships to quickly resolve property issues.
- Conduct routine operational audits to maintain company standards.
Customer Experience & Leasing
- Deliver exceptional customer service to both prospective and existing tenants.
- Conduct property tours and convert inquiries into rentals.
- Manage move-ins, move-outs, lease agreements, and tenant accounts.
- Resolve customer concerns professionally while creating long-term customer loyalty.
Revenue & Financial Performance
- Maximize occupancy through proactive leasing and follow-up.
- Execute revenue management strategies and pricing initiatives.
- Minimize delinquency through consistent collections and customer communication.
- Process payments accurately and maintain financial accountability.
- Monitor budgets, expenses, and key performance metrics.
Team Leadership
- Recruit, train, coach, and develop onsite team members.
- Foster a culture of accountability, professionalism, and exceptional customer service.
- Coordinate contractors and vendors to ensure quality work and timely completion.
Marketing & Business Development
- Drive occupancy through local marketing initiatives and community outreach.
- Develop referral relationships with apartment communities, businesses, real estate professionals, and local organizations.
- Promote U-Haul rentals and other ancillary revenue opportunities.
- Monitor competitors and recommend pricing and promotional strategies.
Operational Excellence
- Ensure compliance with company policies, SOPs, and safety procedures.
- Identify opportunities to improve operational efficiency and customer satisfaction.
- Respond effectively to emergencies and unexpected operational issues.
- Continuously look for ways to improve the property's overall performance.
What We're Looking For
- Proven leadership experience in self-storage, multifamily, hospitality, retail, property management, or a similar customer-focused management role.
- Strong sales and customer service skills.
- Excellent communication and relationship-building abilities.
- Highly organized with strong attention to detail.
- Comfortable managing multiple priorities in a fast-paced environment.
- Financially minded with experience managing budgets, collections, and operational performance.
- Proficient with computers and willing to learn property management software.
- High level of professionalism, integrity, and accountability.
- Spanish speaking is a plus, but not required.
Why Join Our Team?
- Performance-based bonus opportunities
- Career advancement within a growing company
- Autonomy to lead your property
- Supportive leadership team
- Competitive compensation
- Opportunity to make a direct impact on the success of your facility
We're looking for leaders who treat the property like it's their own, take pride in delivering outstanding customer experiences, and are motivated by achieving exceptional results.
Job Types: Full-time, Contract
Pay: From $22.00 per hour
Expected hours: 40.0 per week
Experience:
- Property management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Royse City, TX 75189 (Required)
Ability to Relocate:
- Royse City, TX 75189: Relocate before starting work (Required)
Work Location: In person
