Role Summary
The HR Manager oversees the HR Coordinator for PCA’s and HHA’s. The role ensures timely hiring, onboarding, and airtight credentialing. This role owns the pipeline from applicant → cleared → active, keeps clinical/HR files audit-ready, and drives retention through consistent employee relations and recognition programs.
Key Responsibilities
Leadership & Team Oversight
- Direct, coach, and develop the HR Coordinator and support staff
- Build standard work, SOPs, and checklists for recruiting, onboarding, and credentialing.
- Manage workload distribution, vacation coverage, and cross-training to ensure service levels are maintained.
Talent Acquisition (Caregivers)
- Own end-to-end recruiting for caregivers: job posts, sourcing, career fairs, referrals, and community partners.
- Track funnel metrics (apps, interviews, offers, show rates) and continuously improve time-to-hire.
Onboarding & Credentialing (Homecare-Specific)
- Oversee conditional offers, background checks, OIG/SAM/sex-offender checks, and employment verifications.
- Coordinate pre-hire medicals and annuals (TB/PPD or IGRA, physical, titers/vaccines, flu/COVID per policy).
- Ensure completion of I-9 (E-Verify if applicable), W-4/state forms, direct deposit, policy acknowledgments, HIPAA, abuse/neglect, infection control, safety, and other required in-services.
- Maintain accurate caregiver HR and clinical files (digital and/or paper) with version control and audit trails.
- Manage orientation logistics (scheduling, rosters, materials) and new-hire readiness to start.
- Monitor expirations (licenses, competencies, annual health, CPR, driver’s license/auto insurance if required) and run proactive renewal campaigns.
Compliance & Policy Management
- Keep policies current with federal/state/local requirements (e.g., wage & hour, paid sick time, PFL/FMLA, anti-harassment, background screening, pay transparency, recordkeeping).
- Ensure accurate, timely completion and retention of I-9s; maintain audit-ready personnel files.
- Support clinical/compliance teams on DOH/Medicaid/MCO audits and credential validations as applicable.
- Coordinate mandatory trainings and track completion; maintain learning records.
HR Operations & Systems
- Administer HRIS/ATS and caregiver portals (HHAeXchange)
- Partner with Payroll on new-hire set-ups, status changes, differentials, and wage updates.
Qualifications
- Bachelor’s degree preferred
- 3–5+ years of HR experience with at least 3 years in healthcare/homecare or high-volume hourly staffing.
- Demonstrated experience supervising HR coordinators or specialists.
- Strong knowledge of employment laws and HR best practices; state-specific experience a plus.
- MS Office/Teams; comfort with audit-ready documentation.
- Excellent interpersonal skills; calm under pressure; highly organized and data-driven.
Work Conditions
- Office-based with frequent interaction at the front desk/orientation;
- Must be open to occasional local travel
- Ability to push, lift, or pull at least 50 lbs
- Must handle confidential information with discretion; HIPAA awareness required.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Queens, NY 11415 (Preferred)
Work Location: In person
