Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.
- Compensation
- Base hourly rate of $16 - $20 DOE
- Eligible for periodic bonus (when applicable)
- Full Time Benefits offered;
- Medical, Vision, Dental insurance
- 401(k)
- Health Savings Account
- Paid time off
- Employee discounts
