Job Summary
We are seeking a proactive, service-oriented professional to support mailroom operations, reception services, hospitality, and office facilities. This individual will serve as a key point of contact for employees, clients, vendors, and visitors, delivering a professional workplace experience while maintaining confidentiality, security, and operational excellence.
Key Responsibilities
- Manage incoming and outgoing mail, courier services, package distribution, shipping, tracking, and related records.
- Provide reception coverage, professionally greet visitors, manage guest registration and badges, answer calls, and support visitor access procedures.
- Coordinate conference room scheduling, meeting setup, catering, hospitality services, and audiovisual requirements.
- Maintain office common areas, kitchens, supplies, inventory, printers, and other office services resources - includes light cleaning.
- Support facilities activities, office moves, workstation setups, vendor coordination, and administrative service requests - requires lifting of heavy objects.
- Maintain accurate operational records and ensure compliance with all security, confidentiality, visitor management, mail handling, and regulatory requirements.
Qualifications
Required
- High school diploma or equivalent.
- 2+ years of experience in mailroom operations, reception, office services, facilities, hospitality, or administrative support.
- Strong customer service, communication, organizational, and multitasking skills.
- Proficiency with Microsoft Outlook, Teams, Word, and Excel.
- Ability to lift and transport packages and office supplies.
Preferred
- Experience in banking, financial services, or other corporate environments.
- Familiarity with shipping, courier, and mail management systems.
- Experience supporting executive meetings, client events, and hospitality programs.
Primary Focus: Mailroom Operations with Reception, Hospitality, Facilities, and Office Services Support.
Pay: $24.00 per hour
Work Location: In person