Our dental office, Millennium Dental of Tracy, is looking for a front desk receptionist. Our office hours are Monday 8:30am-5:30pm, Tuesday 8:30am-5:30pm, Wednesday 7:30am-4:30pm, Thursday 7:30am-4:30pm. We are closed every other Tuesday and Fridays. One Thursday per month is an orthodontic day and the office hours are 8:30am-5:30pm. There will be 4-5 hours of admin time required on closed days. As a receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will perform front-desk responsibilities, such as answering phone calls, presenting treatment plans, maintaining the office schedule, confirming appointments, verifying insurance benefits and possibly billing insurance claims. To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with scheduling emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. After a 90 day probationary period, you will be eligible for paid time off, and sick paid leave. After 12 months, you will be eligible for participation in a 401k plan that offers employer matching.
Due to our office having a high percentage of Spanish-speaking patients, being fluent in Spanish in essential to the position.
Responsibilities
- Greet and welcome guests warmly as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Order front office supplies and keep inventory of stock
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Learn to check patient's insurance verification and benefits
- Learn to bill insurance claims and enter insurance payments.
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role in a dentist office.
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Experience with dental practice software is preferred. Preferably Dentrix Ascend and/or Dentrix.
- Experience with dental insurance verification and billing claims.
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Great Customer service attitude
- Fluent in Spanish
- High school degree
'Work Remotely No
Job Type: Full-time
Pay: $19.00 - $30.00 per hour
Expected hours: 36.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Ability to Commute:
- Tracy, CA 95376 (Required)
Work Location: In person
