Job Summary
We are seeking a dynamic and detail-oriented Medical Biller and Patient Receptionist to join our eye healthcare team. This vital role combines front-desk patient interactions with accurate medical billing and coding responsibilities. You will be the first point of contact for patients, providing exceptional customer service while managing the billing process efficiently. Your expertise in medical coding, insurance claims, and medical records management will ensure smooth financial operations and a positive patient experience. This position offers an exciting opportunity to contribute to a thriving eye healthcare environment where accuracy, communication, and professionalism are paramount. Some knowledge of eyecare is a plus!
Responsibilities
- Greet patients warmly upon arrival, verify personal information, and assist with check-in procedures to foster a welcoming environment
- Collect patient information, update medical records, and ensure all documentation is accurate and complete in EMR (Electronic Medical Records) or EHR (Electronic Health Records) systems
- Explain billing procedures to patients, answer questions regarding insurance coverage, copayments, and outstanding balances with clarity and professionalism
- Prepare and submit healthcare claims using billing software, ensuring compliance with coding standards such as CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding.
- Review and process medical bills for accuracy, follow up on unpaid claims, and manage collections related to outstanding balances
- Collaborate with insurance companies to resolve claim denials or discrepancies in healthcare claims management
- Maintain detailed records of medical billing activities, patient interactions, and correspondence for audit readiness and regulatory compliance
Experience
- Proven experience in medical billing and coding within a healthcare setting, with familiarity in DRG, CPT coding, ICD-9/10 coding systems, and ICD coding standards
- Strong knowledge of health insurance policies, medical terminology, medical records management, and healthcare claims processing
- Proficiency in Microsoft Office applications such as Word and Excel for documentation purposes
- Experience using billing software platforms along with EMR/EHR systems to streamline operations
- Excellent customer service skills with the ability to communicate complex information clearly to patients of diverse backgrounds
- Prior work in a medical office environment preferred; familiarity with medical collection processes is advantageous
- Understanding of healthcare regulations related to medical billing and patient privacy standards
Join us to be part of a dedicated team that values accuracy, compassion, and efficiency. Your expertise will directly impact patient satisfaction while ensuring the financial health of our practice. We are committed to supporting your professional growth through ongoing training in medical coding updates like ICD-10 transitions or new billing regulations. If you thrive in a fast-paced environment where your attention to detail makes a difference—this is the perfect opportunity for you!
Pay: $19.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
