Description:
Weiser Memorial Hospital-rated as one of Idaho's best places to work-is looking to hire a Clinic Receptionist to join our team.
The Clinic Receptionist provides indirect patient care in the medical office/clinic setting. Greets and registers patients. Verifies patient demographic and insurance information. Performs clerical duties. Meets the communication needs of the patient/family, medical office/clinic staff and the medical staff.
Weiser Memorial Hospital, a PERSI employer, offers a competitive benefits package in addition to continuing education and professional development opportunities.
Benefits include, but are not limited to:
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Idaho State Retirement (PERSI)
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401(k)
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Medical, dental, and vision insurance plans
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Discounted medical services
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Medical and dependent care savings plans
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Guaranteed life insurance
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Employee Assistance Program
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Voluntary Air St. Luke's Membership
Weiser Memorial Hospital participates in eVerify and is an Equal Opportunity Employer.
Weiser, ID, is located in Western Idaho, minutes away from I-84 and offers a lower cost of living than the national average, including nearby Boise. Weiser is well-known for its many rivers, access to outdoor recreational areas, and as the host of the annual National Old-time Fiddlers' Contest & Festival.
Responsibilities:
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Registers all patients, gives new patients medical forms to complete.
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Offers access to patient portal and records in computer system for tracking.
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Verifies patient demographic, employment and insurance information and scans all insurance information.
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Explains billing policies, collects copayments, refers patients without insurance to the PFS Department.
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Calls all patients to verify appointments.
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Prepares encounter slips daily for the following day.
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Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients.
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Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
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Maintains patient schedule each day inputs demographics for new patients.
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Maintains daily patient log.
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Collects payments, writes receipts. Records all incoming payments onto a form for processing.
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Maintains a good working relationship with medical office/clinic staff members and providers.
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Requests medical records as needed and maintains log.
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Scans documents to the EMR.
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Sends all requested medical records per policy and procedures
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Performs other duties as assigned.
Requirements:
- High School Graduate or equivalent.
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One year experience in a medical office setting.
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Basic computer knowledge
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Knowledge of medical terminology.
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Ability to communicate in English, both verbally and in writing: bilingual preferred.
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Ability and willingness to demonstrate and maintain competency as required for job title and the unit(s) area(s) or assignment.
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Excellent communication skills to include oral and written comprehension/expression.
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Ability and willingness to work with patients’ growth and development needs particularly related to the age of patients in the unit(s) area(s) of assignment.
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Ability and willingness to exhibit behaviors consistent with principles for service excellence.
