Partners in Pediatrics
Work Location: Belcaro & Meridian Offices — Denver Metro Area
Employment Type: Full-Time, Non-Exempt
Pay Range: $19–$21/hour, based on experience
Schedule: Monday–Friday, 8:00 AM–5:00 PM, with occasional rotating Saturdays from 8:00 AM–12:00 PM
About Partners in Pediatrics
Partners in Pediatrics is an independent pediatric practice dedicated to providing exceptional medical care while creating an outstanding experience for every child and family we serve. Our team believes in compassion, teamwork, accountability, continuous improvement, and treating every patient as if they were our own family.
We are looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist who thrives in a fast-paced environment and enjoys building relationships with children and families while helping our front office run smoothly.
Position Summary
The Front Desk Medical Receptionist serves as the first point of contact for patients and families and plays an important role in creating a welcoming, professional, and efficient patient experience.
This position is responsible for greeting patients, scheduling appointments, verifying insurance, collecting payments, managing patient communications, and supporting the daily operations of the practice.
Successful candidates are dependable, compassionate, detail-oriented, adaptable, and committed to delivering exceptional customer service.
Key Responsibilities
- Greet patients and families warmly while providing excellent customer service.
- Check patients in and out accurately and efficiently.
- Schedule, reschedule, and confirm appointments
- Verify patient demographic information and insurance eligibility.
- Collect copays, balances, and process daily payments.
- Answer and route incoming phone calls professionally and promptly.
- Take accurate messages for providers and staff.
- Respond to patient inquiries and assist with routine requests.
- Maintain accurate patient records and scan documentation into the EMR.
- Process incoming faxes, forms, and patient documents.
- Assist with referrals, authorizations, school forms, medical records, and other administrative duties as assigned.
- Coordinate with providers and clinical staff to support efficient patient flow.
- Maintain a clean, organized, and welcoming front desk environment.
- Float between clinic locations and assist teammates as operational needs require.
- Uphold HIPAA standards and all Partners in Pediatrics policies.
What Makes You a Great Fit
- You genuinely enjoy working with children and families.
- You are outgoing, engaging, and create a welcoming environment.
- You communicate clearly and professionally.
- You stay organized and calm in a fast-paced setting.
- You are dependable and take pride in your work.
- You are a team player but can also work independently.
- You take initiative and use your time efficiently.
- You are flexible, positive, and willing to jump in where needed.
Qualifications
- High school diploma or GED required.
- Minimum of 1 year of medical front desk, medical office, or related customer service experience preferred.
- Pediatric, family medicine, dental, or healthcare office experience preferred.
- Experience with EMR/EHR systems preferred; Athenahealth experience is a plus.
- Experience with insurance verification, eligibility checks, copay collection, and patient registration preferred.
- Strong computer skills and comfort learning new systems.
- Professional phone etiquette and strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask, prioritize, and manage interruptions in a busy office setting.
- Ability to maintain confidentiality and follow HIPAA requirements.
- Dependable attendance and punctuality.
Physical Requirements
- Ability to sit, stand, and move throughout the clinic during the workday.
- Frequent computer and phone use.
- Ability to lift up to 20 pounds.
Why Join Partners in Pediatrics?
At Partners in Pediatrics, you’ll become part of a team that genuinely values collaboration, compassion, and high-quality care. We invest in our employees through training, ongoing support, and opportunities to contribute meaningfully to the patient and family experience.
If you enjoy making a difference every day and want to work alongside a team committed to excellence, we’d love to meet you.
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Denver, CO 80210 (Preferred)
Willingness to travel:
Work Location: In person
