Description:
About Us
Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment.
Benefits
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Medical Plan
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Dental Plan
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Vision Plan
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401(K) Plan w/ Matching
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Training Provided
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Paid Vacation
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Employee Appreciation Events (i.e. Holiday Parties, Sporting Events, Luncheons)
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Multitude of Tenure Employees
Responsibilities
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Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
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Run our pick up and delivery & shuttle scheduling service
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Actively listen to customers, answering their questions, and directing them appropriately as they request.
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Respond quickly to customer phone calls
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Help take care of over flow from service advisors
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File service requests
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Assist with rental fleet
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Park Cars
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Work with manufacturers online
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Follow up on customer satisfaction
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Learn Ford Warranty
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Other duties as assigned
Requirements:
Qualifications
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Strong computer skills, including Outlook, Excel and Word
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Strong customer service background
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Excellent verbal and written communication skills
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Punctual, reliable and eager to improve
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Clean driving record and valid driver’s license
