Who we are
Alchemie is a modern sanctuary for beauty and wellness, located on Main Street in Santa Monica just steps from the coast. We are an eco-friendly space with an interior that incorporates recycled, renewable and sustainable materials. Our list of services include: full-body massage, infrared sauna "sweat" sessions, organic facials and advanced skin modalities such as the HydraFacial, RevitaPen medi-infusion, microdermabrasion and more. At Alchemie, we use only natural, organic and "clean beauty" product lines in treatment and retail.
What we're looking for in a Front Desk Coordinator
- Excellent customer service
- Excellent written and verbal communication
- Excellent time management and organizational skills
- Ability to handle and prioritize multiple tasks at once
- Strong sense of responsibility
- An interest in health and wellness
- Able to work nights and weekends
Job Qualifications
- Previous experience in customer service or hospitality
- Previous experience promoting services, products and meeting sales goals
- Proficiency with computer applications, word processing & scheduling software
- Desire to take on new responsibilities
- Professional demeanor
- Some experience with social media marketing and content creation
Job Responsibilities
- Guest Reception: warmly welcome and check-in guests; answer phone calls; schedule appointments; process payments
- Effectively promote services, enhancements, product and memberships
- Accurately book, build and maximize the schedule
- Manage the flow of service
- Respond to questions, concerns and complaints via phone, email or in-person professionally and courteously
- Assist with placing orders and maintain inventory counts
- Properly open or close boutique each day according to standards
- Support service providers and be a point of contact
- Assist in all areas of operation as requested by upper management or ownership
ACCEPTING WALK-INS. PLEASE STOP BY WITH A RESUME DURING BUSINESS HOURS FOR IMMEDIATE CONSIDERATION.
Benefits
- Discounts on premier product lines
- Parking
- Competitive compensation
The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Shift:
Education:
Experience:
- Customer Service: 4 years (Required)
- Microsoft Office: 4 years (Preferred)
Work Location: In person
