Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the welcoming face of our clinic, providing exceptional patient service while managing administrative tasks with efficiency and professionalism. Your energetic approach will help create a positive experience for every patient, ensuring smooth clinic operations from appointment scheduling to medical record management. If you thrive in a fast-paced environment and possess a passion for healthcare support, this opportunity is perfect for you!
Duties
- Greet patients warmly and professionally, establishing a friendly and welcoming atmosphere
- Schedule appointments using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
- Verify insurance coverage and perform insurance eligibility and benefits verification
- Manage patient check-in and check-out processes with accuracy and attention to detail
- Handle multi-line phone systems with excellent phone etiquette, directing calls efficiently
- Maintain accurate medical records, ensuring proper documentation review and filing in systems like Dentrix or Eaglesoft
- Assist with medical billing, collection processes, and coding tasks including CPT, ICD-9, ICD-10 codes for procedures and diagnoses
- Support clinical staff by preparing intake forms, updating care plans, and managing patient information securely in compliance with HIPAA regulations
- Perform office management duties such as filing, data entry, and managing medical office supplies
- Coordinate with insurance providers for claims processing and follow-up on unpaid accounts
Experience
- Previous clinic or medical office experience is highly preferred, especially in a front desk or administrative support role
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is essential
- Strong knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing procedures
- Experience verifying insurance benefits and Medicare claims processing is advantageous
- Excellent computer skills including proficiency in Microsoft Office applications and typing (10-key) skills
- Bilingual (Spanish & English) abilities are a plus to serve diverse patient populations effectively
- Demonstrated customer service skills with the ability to handle multi-line phone systems professionally
- Office management or clerical experience within a healthcare setting enhances your candidacy
Join us to make a meaningful difference in patient care while advancing your career in healthcare administration! We value energetic professionals who are eager to contribute their skills to a supportive team environment. All positions are paid roles committed to fostering growth and excellence in healthcare support services.
Pay: $16.00 - $20.00 per hour
Benefits:
- Free parking
- On-the-job training
- Paid time off
Work Location: In person
