Scope: To direct the operations of two or more Credit Union branch facilities, ensuring the branch meets organizational, financial, operational, service, and growth goals. Has limited lending authority.
Duties and Responsibilities:
- Monitors all branch activities to ensure compliance with NCUA guidelines and established Credit Union policies and procedures. Ensures appropriate steps are taken to correct errors in a timely fashion.
- Assists members and associates as needed with deposit and loan account transactions and concerns. Identifies and makes recommendations for process improvements and improved products and services.
- Monitors production to ensure branch goals and objectives are met.
- Represents the branch as appropriate in its relationships with members, non- members, and community organizations and events.
- Hires, reviews, schedules, trains, and monitors the work of branch personnel: appropriately coaches and develops department personnel, conducts performance reviews; allocates resources to meet operational needs within the department.
- Performs other job-related duties as assigned.
*** The ideal candidate must be available to attend and actively participate in community events, demonstrating our commitment to fostering strong local relationships.***
Knowledge and Skills:
- Maintain a cohesive, productive, highly trained, motivated staff sufficient to meet daily branch demands.
- Provide informed, professional and accurate service and support to all members and associates.
- Maintain or exceed annual branch operating and growth plan while maintaining or improving the financial stability of the branch.
- Develop and maintain business partner relationships with the community and area organizations by calling on and coordinating branch participation in community activities.
- Effectively evaluate the efficiency of the branch and develop specific recommendations for improvements to personnel, facilities, products, pricing, policies, and processes.
- Meet or exceed the established branch goals each month.
- Promote a sales culture within the branch by example. Coach and develop employees to identify cross-sales opportunities.
Experience:
- 3-5 years’ of similiar or related exoerience.
Education:
- A high school education or GED
Interpersonal Skills:
- Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other:
- GA Notary public a plus
- Bilingual a plus
* Must have reliable transportation to commute to the Peachtree Corners Branch *
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Banking: 3 years (Required)
- Consumer Lending: 2 years (Preferred)
Shift availability:
Ability to Commute:
- Peachtree Corners, GA (Required)
Willingness to travel:
Work Location: In person
