Join the Valley West Veterinary Hospital Team!
Do you love helping people just as much as you love animals? Are you someone who thrives in a fast-paced environment, enjoys staying busy, and can make every client feel welcome—even on stressful days? If so, we'd love to meet you!
Valley West Veterinary Hospital is a busy, seven-doctor practice providing wellness, sick, urgent care, and emergency services to our community. Our reception team is the heart of our hospital, creating exceptional experiences for both our clients and their pets from the moment they walk through our doors.
We're looking for compassionate, dependable individuals who enjoy working with people, communicating clearly, solving problems, and being part of a supportive team.
Full time hours are 10:00am to 6:30pm
Part time hours are 2:00pm to 6:30pm (Start time negotiable)
What You'll Do:
- Welcome clients and patients with warmth and professionalism
- Answer a high volume of incoming phone calls
- Schedule appointments and coordinate patient flow
- Check clients in and out efficiently
- Process payments and maintain accurate medical records
- Communicate with doctors and technicians to ensure seamless patient care
- Educate clients about hospital services, wellness recommendations, and preventive care
- Handle client questions and concerns with empathy and professionalism
- Assist with prescription requests and medical record requests
- Maintain a clean, organized, and welcoming reception area
- Work collaboratively with all departments to provide exceptional client service
What We're Looking For:
- Outstanding customer service and communication skills
- Strong computer and typing skills
- Ability to multitask in a fast-paced environment
- Excellent organizational and time-management skills
- Positive attitude and willingness to learn
- Dependable with excellent attendance
- Calm under pressure and able to handle difficult situations professionally
- Team player who enjoys helping others succeed
- Previous customer service experience required
- Veterinary or medical office experience is a plus but not required
- High school diploma or equivalent
If you're looking for more than just a job and want to build a career where you can make a difference every day, we'd love to hear from you!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
