Join Our Caring Pediatric Team as a Medical Receptionist!
Are you an experienced Medical Receptionist who thrives in a fast-paced, people-focused environment? Our busy pediatric practice in Wilbraham is looking for a professional, friendly, and detail-oriented team member to be the welcoming face of our office. This is a full-time (40 hours/week) position, with occasional travel to our satellite office in Belchertown.
As the first point of contact for our patients and families, you’ll play a vital role in helping children receive exceptional care in a warm, supportive setting.
What You’ll Do:
- Greet patients and families and manage check-in/check-out using EPIC EMR
- Verify insurance eligibility and process referrals and prior authorizations
- Schedule patient and specialist appointments efficiently
- Collect co-pays and outstanding balances
- Answer and route calls on a multi-line phone system
- Support daily office operations with professionalism and empathy
What We’re Looking For:
- At least 1 year of medical receptionist experience
- At least 1 year of EMR experience (EPIC preferred)
- Strong computer and organizational skills
- Ability to multitask and stay calm in a busy environment
- Self-motivated, reliable, and team-oriented
- Professional, positive, and compassionate demeanor
- Flexible availability, including early mornings or late evenings as needed
What We Offer
- A competitive benefits package
- Paid vacation, sick time, and holidays
- Health, Vision and Dental Insurance
- 401(k)
- Paid lunch hour
- A supportive, collaborative workplace
- The opportunity to make a meaningful difference in the lives of children and families every day
Our Mission
We are dedicated to providing exceptional pediatric care to infants, children, and teenagers in a safe, nurturing environment. Our team is committed to delivering compassionate, respectful, supportive, and confidential care to every child and family we serve.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Flexible spending account
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Medical receptionist: 1 year (Required)
- Customer service: 1 year (Required)
Language:
Work Location: In person
