Position Overview
We are hiring an Entry-Level Customer Service Associate to provide outstanding support to customers while assisting with daily account coordination and administrative activities. This is an excellent opportunity for someone looking to begin a long-term career in customer service with paid training and advancement opportunities.
Key Responsibilities
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Assist customers with questions regarding services and account information
- Provide friendly, professional support through phone, email, and in-person interactions
- Maintain accurate customer records and documentation
- Coordinate with internal departments to ensure timely service and issue resolution
- Process service requests and follow up with customers as needed
- Support daily office operations and administrative tasks
- Build positive relationships by delivering an excellent customer experience
Qualifications
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High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Basic computer proficiency, including Microsoft Office Suite
- Positive attitude and willingness to learn
- No previous experience required; comprehensive training provided
Compensation & Benefits
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$19–$28/hour based on experience
- Full-time schedule (Monday–Friday)
- Paid training and onboarding
- Opportunities for career growth and internal promotion
- Supportive and collaborative work environment