30 Hours/Week Full-Time Benefits Monday-Friday
LifeHelp has been helping people for over 50 years. We're stable and built for the long term.
We're looking for someone who genuinely enjoys helping people solve problems. Someone who stays calm under pressure, learns quickly, and takes pride in doing things right.
Our representatives are trusted to think, solve problems, and provide exceptional service to members who have questions about their insurance coverage. You'll become an expert, not a script reader.
Does this sound like you?
- You enjoy helping people solve problems.
- You stay calm when things get busy.
- You're organized and detail-oriented.
- You learn new things quickly.
- People know they can count on you.
- You take pride in getting the details right.
What You'll Do
- Answer questions about insurance benefits and billing
- Help customers resolve issues over the phone
- Prepare forms and correspondence
- Scan, file, and enter customer information accurately
- Learn our products and become a trusted resource
- Work closely with your teammates to provide outstanding service
What We're Looking For
- 1+ year of customer service experience
- Strong communication skills
- Detail-oriented and organized
- Comfortable learning new software
- Outlook, Word, and Excel experience
- 45+ WPM typing
Bonus points for insurance, accounting, or bilingual (English/Spanish) experience.
Why People Like Working Here
- 30-hour workweek with full-time benefits
- Monday-Friday schedule
- Medical, dental & vision
- 401(k) with employer match
- 15 paid days off in your first year (11 PTO days + 4 paid sick days)
- 11 paid holidays
- A stable company where people genuinely enjoy working together
How to Apply
Click Apply Now and include your résumé.
Also answer these two questions:
- What's something about customer service that you genuinely enjoy?
- Tell us about a time you solved a problem for someone that made you feel proud.
Pay: $18.00 - $20.00 per hour
Work Location: In person
