Hostess / Front Desk Concierge – Barber & Co Miami
Barber & Co Miami is looking for a friendly, professional, and organized Hostess to be the first point of contact for our clients. We pride ourselves on providing a luxury grooming experience, and we're looking for someone who enjoys creating a welcoming atmosphere while delivering exceptional customer service.
Responsibilities:
- Welcome every client with a warm and professional attitude.
- Check clients in and out using our booking system.
- Answer phone calls, text messages, and appointment inquiries.
- Offer guests complimentary coffee, water, or beverages.
- Maintain a clean, organized, and inviting reception area.
- Assist with retail product sales and recommendations.
- Help manage the daily appointment schedule and walk-in guests.
- Communicate with barbers to ensure a smooth client experience.
- Support the team with light administrative and organizational tasks.
Qualifications:
- Excellent customer service and communication skills.
- Friendly, positive, and professional appearance.
- Strong organizational and multitasking abilities.
- Comfortable using computers, tablets, and scheduling software.
- Reliable, punctual, and a team player.
- Previous experience in hospitality, customer service, reception, or salons/barbershops is a plus, but not required.
What We Offer:
- Competitive hourly pay.
- Employee discounts on services and products.
- Opportunities for growth within the company.
- Positive, fast-paced, team-oriented environment.
- Work in one of Miami's premier barbershops.
If you love creating great experiences for people and want to be part of a professional, growing team, we'd love to meet you!
Pay: $14.00 - $16.00 per hour
Benefits:
Work Location: In person
