Department: Oncology / Infusion Services
Status: Full-Time | 1.0 FTE (40 hours/week)
FLSA Status: Non-Exempt
Reports To: Manager – Infusion and Oncology Services
Location: Pagosa Springs Medical Center – Pagosa Springs, Colorado
Pagosa Springs Medical Center (PSMC) is seeking a compassionate and detail-oriented Medical Assistant / Scheduler to support our Oncology and Infusion Services team.
This hybrid role primarily functions as a Medical Assistant, providing direct patient care and clinical support, while also assisting with scheduling coordination for oncology and infusion services. The position plays a critical role in ensuring a seamless patient experience from intake through treatment by supporting both clinical and administrative workflows.
The ideal candidate is patient-focused, highly organized, and comfortable balancing both clinical responsibilities and scheduling tasks in a fast-paced specialty care environment.
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Perform patient intake including vital signs, medical history, medications, and allergies
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Assist providers with exams, treatments, and procedures
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Administer medications and injections under supervision and within scope of practice
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Perform clinical tasks such as EKGs, dressing changes, and other ordered procedures
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Prepare and maintain exam and treatment areas, ensuring cleanliness and proper stocking
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Provide patient education and reinforce provider instructions
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Follow all infection prevention and patient safety protocols
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Assist clinical staff with coordination of patient care and treatment flow
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Support chart preparation, order verification, and follow-up care coordination
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Collaborate with providers, nurses, and staff to ensure efficient patient throughput
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Schedule oncology clinic and infusion appointments accurately and efficiently
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Provide patients with appointment details, preparation instructions, and arrival times
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Coordinate scheduling based on provider availability, treatment protocols, and equipment needs
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Reschedule patients and manage scheduling changes as needed
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Answer phone calls and respond to patient inquiries in a professional and timely manner
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Communicate scheduling updates and coordinate follow-up appointments
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Direct clinical questions to appropriate staff when necessary
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Collect and verify patient demographic and insurance information
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Assist with pre-certification and authorization processes
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Ensure accurate documentation in the electronic health record
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Critical Access Hospital serving a close-knit rural community
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Supportive oncology and infusion care team
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Opportunity to play a meaningful role in cancer care and patient support
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Growth opportunities in both clinical and administrative skillsets
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Culture guided by WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect
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High school diploma or equivalent required
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Graduate of an accredited Medical Assistant program preferred
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Clinical experience as a Medical Assistant preferred
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Experience in a specialty clinic, oncology, or infusion setting a plus
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Scheduling or healthcare administrative experience preferred
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Medical Assistant certification preferred but not required
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Current AHA BLS (Heartsaver) certification required
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Strong clinical and patient care skills
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Excellent organizational and multitasking abilities
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Strong communication and customer service skills
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Attention to detail and accuracy in documentation and scheduling
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Proficiency with electronic health record systems and basic computer programs
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Oncology and infusion clinic setting
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Frequent interaction with patients undergoing treatment
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Fast-paced environment with frequent interruptions
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Exposure to blood, bodily fluids, and medical equipment
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Combination of clinical duties and desk-based scheduling work
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Base Compensation Range: $18.00 - $22.38 hourly, based on years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader.
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Benefits: Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution.
- Job Type: Full-time
- Shift Type: Weekdays – Monday through Thursday
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Anticipated End Date for Posting: June 15, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline.
Pagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check.
