Hotel Manager in Training Program (12-24 months)
*** MUST BE WILLING TO RELOCATE AFTER SUCCESSFUL COMPLETION OF TRAINING PROGRAM ***
The Hotel Manager in Training (M.I.T.) will become proficient in every aspect of Hotel operations including housekeeping, staffing, marketing, maintenance, guest experience and food services. This position will cross-train with the General Manager (GM) and Assistant GM to perform Hotel property duties in accordance with Town Pump and brand operational standards. We model the Hotel Group Mission Statement “Genuine Hospitality from genuine people committed to providing comfort and service.”
KNOWLEDGE, SKILLS & ABILITIES:
- Two-year college education, or equivalent experience.
- Experience in hospitality or retail atmosphere preferred.
- Proficient computer skills and experience in MS Office and Hospitality platforms.
- Experience in cash and credit card handling.
- Ability to lead and develop staff and address undesirable employee conduct.
- Ability to read, comprehend, and write reports and business correspondence.
- Ability to present information effectively and respond to questions from groups of managers, vendors, guests, and the public.
- Ability to be punctual and work within a flexible work schedule.
- Work collaboratively with the following departments to become proficient in overall policies, procedures, and protocols: Housekeeping, Front Desk, Maintenance, & Food Services.
- Maintain a business professional image while representing the Company.
- Complete all required company and brand specific training and/or certifications.
- Demonstrate an understanding of profitability.
- Observe daily operational duties as demonstrated by the GM and AGM.
- Ability to work in an open environment with frequent interruptions and guest interaction.
- Ability to operate a motor vehicle in all types of weather and road conditions.
- We operate 24/7 and the schedule will vary throughout training program. An ideal candidate needs to have open availability and understand the commitment required to become a successful hotel manager.
The list of requirements, duties, and responsibilities is not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change to meet business needs.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Customer service: 3 years (Required)
Ability to Commute:
- Helena, MT 59602 (Required)
Ability to Relocate:
- Helena, MT 59602: Relocate before starting work (Required)
Work Location: In person
