B&J Groups is a third party Hazardous Chemical Warehouse. We have a position open for an Customer Service Rep. This is an Office Job that involves receiving a customer’s order, create the order in the system, make all paperwork/labels the customer wants to accompany the shipment, and then schedule the carrier to pick it up.
Job descriptions
- Answering phones, greeting customers, receiving packages, filing paperwork and answering emails.
- Creates shipping papers, computer entries and labels for your customer’s shipments and the appropriate carriers.
- Schedule carriers to pick up fright daily
- When customers have questions regarding the movement or content of their orders, you will work to provide answers and ensure satisfaction.
- Perform tasks that may include entering data, printing postage, tracking deliveries, monitoring inventory and responding to customer concerns
Skills & Qualifications
· Needs reliable transportation.
· Fast learner, ability to multitask and meet deadlines.
· Customer Service skills are a must.
· Basic math skills.
· Outstanding attention to details.
· Intermediate skills using Microsoft Office (especially Excel and Word).
· May be subject to background check.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
