The Salesforce Administrator is responsible for the configuration, maintenance, and ongoing optimization of the Salesforce platform. This position serves as the primary IT administrator for Salesforce and supports the management of related enterprise business platforms. The role partners with business and IT stakeholders coordinate platform configuration, integrations, automation, releases, governance, vendor support, and ongoing improvements aligned with organizational goals.
The ideal candidate possesses strong analytical and problem-solving skills, a deep understanding of Salesforce administration best practices, and the ability to translate business requirements into scalable Salesforce solutions.
Salesforce Administration
Administer and maintain Salesforce environments, including Sales Cloud, Service Cloud, Experience Cloud, and related applications.
Configure Salesforce objects, fields, page layouts, record types, validation rules, workflows, flows, and approval processes.
Manage user accounts, profiles, permission sets, roles, groups, and sharing rules.
Perform data imports, exports, cleansing, deduplication, and migration activities.
System Support and Training
Integration and Release Management
Coordinate platform enhancements, maintenance, releases, testing, and change activities.
Bachelor's degree in Information Technology, Business Administration, Computer Science, or related field, or equivalent work experience.
Experience administering or supporting HubSpot, including CRM configuration, workflows, permissions, data quality, and Salesforce synchronization.
Experience with Atlassian products such as Jira, Jira Service Management, Confluence, and Bitbucket.
Experience supporting integrations between enterprise SaaS products using APIs, middleware, webhooks, or integration platforms.
Familiarity with SSO, user provisioning, role-based access, audit logging, and application security controls.
Experience coordinating SaaS vendors, licensing, upgrades, integrations, and application support.
Familiarity with application lifecycle management, change management, testing, and release coordination.
Company Benefits:
Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!
Learn More About First Orion:
First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.
First Orion has been voted a Great Place to Work with top rankings in every category.
Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
First Orion Culture Cornerstones are at the core of everything we do here.
Disclosure:
First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.
This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.
First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.
