We at Acacia believe in a patient first approach. You must be compassionate, caring, and work with your heart. We are more than just a team as we treat each other as family. If you are looking for a home health, palliative and hospice agency that treats patients & team members like family, then Acacia is for you. www.acaciahealth.net
You’ll be the backbone of our office, juggling administrative, operational, and marketing tasks to keep our hospice and home-health services running smoothly. From managing house referral calls to producing eye-catching collateral and collaborating on new-hire onboarding, you’ll ensure every detail is handled with care.
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Update daily admission report for hospice and home health referrals and prepare for pendingcall reviews
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Serve as backup for Home Health / Palliative & Hospice AM pendingcall sessions and status updates
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Manage inhouse account followups, welcome calls to patients
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Answer calls, process requests and other ad hoc inquiries
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Coordinate building maintenance requests and general office upkeep
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Prepare conference rooms, binders, mailings, and meeting materials
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Stock, organize, and maintain inventory of scrubs, marketing jackets/polo shirts, team snacks, and coffee
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Order and maintain inventory of office supplies, marketing supplies (pens, pads, folders, brochures, branded giveaways)
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Assemble goody bags, campaign bundles, event lunches
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Create and maintain all marketing collateral: flyers, cards, brochures, digital assets
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Manage social media presence—launch and oversee Facebook, Instagram, YouTube channels
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Produce weekly marketing metrics and performance reports
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Assist marketing team with referralgeneration efforts and collateral distribution
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Maintain “Screen Cloud” digital signage in collaboration with other branch coordinators
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Collaborate with HR to provide newhire kits: badges, business cards, phones, welcome goody bags
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Support team celebrations
Qualifications
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2+ years in an administrative assistant or marketing support role in healthcare (healthcare experience is a plus)
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Excellent verbal and written communication skills
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Strong organizational skills and attention to detail
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Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)
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Confidence managing socialmedia platforms and basic graphic design tools
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Associates or Bachelors degree
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Familiarity with hospice or homehealth operations
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Experience using digital signage (e.g., Screen Cloud)
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Experience in photoshop
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Graphic design skills
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Basic videoediting or contentcreation skills
The Acacia Promise! Providing superior quality services to patients and the ultimate support to family members through the transitions of healthcare. Acacia’s team members are passionate about taking a patient-first approach every time. Our interdisciplinary team takes great pride in preventing re-institutionalization while keeping patients comfortable in the settings of their own home. Our strong leaders and staff take a patient centered approach with community partners and hospitals in achieving one common goal. “Excellent Patient Care”
