- Enforce all Natatorium rules and regulations, supervising patrons to ensure appropriate behaviors and safety. Resolve problems or conflicts with patrons in a professional manner
- Recognize and respond appropriately to first aid needs and other emergencies following established protocols.
- Maintain the cleanliness and general care of the Natatorium and assist with keeping the Natatorium equipment in working order and safe condition.
- Address patron inquiries and concerns in a friendly and professional manner and provide assistance as needed.
- Communicate repair/housekeeping/security issues to the supervisor or appropriate personnel if the supervisor is unavailable.
- Accurately complete records and reports - patron attendance and incident/injury reports.
- Participate in ongoing training opportunities and in-service training.
- Interact with pool volunteers and provide direction, motivation, recognition, and supervision in a positive manner.
- Assist with special programs or events.
- Maintain and uphold the policies and procedures of the Center.
- This is a Safety Sensitive position that requires employees to be able to always remain alert and un-impaired by any controlled substances. Any controlled substance prescribed or otherwise, which may impair attention or judgment, must be reported to the supervisor immediately.
Additional Responsibilities
- Ability to interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Able to perform other general duties and special projects assigned.
Must be available to work morning shifts.
Required Skills and Abilities
- Self-motivated, self-starter with a solid service-oriented mentality.
- Excellent interpersonal and customer service skills.
- Must maintain a professional personal appearance.
- Must be available on weekends as needed.
- Completion of the 9th grade - at least 16 years of age.
- Current certification in the following:
o American Red Cross Lifeguard Training or acceptable alternative.
o American Red Cross CPR for the Professional Rescuer or acceptable alternative.
- Knowledge and application of lifeguard surveillance, rescue techniques, and first aid/CPR skills.
- Able to communicate positively and effectively with pool patrons.
- Must maintain fitness and ability to perform all American Red Cross Lifeguard skills.
Physical Requirements
- Ability to remain stationary, standing, or sitting for prolonged periods.
- Ability to lift 25 pounds occasionally and work in extreme weather conditions.
