Jewish Family Service is a 134-year-old non-profit organization providing social services to individuals and families in the Jewish and greater communities of the Puget Sound region. We help people achieve well-being, health and stability. For more information about JFS, please visit www.jfsseattle.org
We are currently seeking a Resource and Financial Assistance Specialist to join our Project DVORA & Financial Assistance Services team. Within a trauma-informed, culturally competent framework, this position is responsible for responding to agency-wide requests for internal and external resources and information and helping to provide financial assistance to vulnerable members of the community and survivors of domestic violence, including client follow-up tracking. This is a one-year position, with the possibility the role will continue in future years.
We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Respond to telephone, voice mail, and email requests for information and provide information and resources as needed.
- Working with financial resource specialists and domestic violence advocates, provide financial assistance by contacting potential clients by email or telephone to initiate the application process; collecting and reviewing application documents from applicants to determine eligibility; and processing check requests for eligible applicants.
- Establish and update client case files in the Salesforce database.
- Provide follow-up check-ins to determine the outcome of rent assistance and help prepare an annual report on client housing stability.
- Participate in team meetings and projects.
- Participate in regular coordination and consultation meetings with other JFS staff that respond to community requests.
- Participate in agency meetings and projects as appropriate
- Other duties as assigned.
QUALIFICATIONS:
- Bachelor’s degree and a minimum of one year of direct service experience in a social service setting with diverse populations OR an equivalent combination of life experience and four years related social service experience.
- Knowledge of community resources and how to access those resources.
- Client-facing experience with a trauma informed approach and understanding of impact of trauma.
- Sensitivity and understanding of challenges specifically impacting survivors of domestic violence and sexual assault; experience/training (or willingness to be trained) in domestic violence, anti-oppression work, or intergenerational trauma.
- Strong self-management, communication, organization, and interpersonal skills.
- Highly developed attention to detail.
- Jewish cultural competency or willingness to develop or enhance understanding of Jewish culture and clients.
- Interacts well with and develops rapport with individuals of diverse socioeconomic, and cultural backgrounds and those experiencing behavioral health challenges.
- Ability to de‐escalate and resolve conflict in a variety of interpersonal situations.
- Experience with databases; experience with Salesforce a plus.
- Working knowledge of Microsoft Word, Excel, Outlook.
SALARY AND BENEFITS:
The pay for this position is $29.69 – 36.29 an hour.
Jewish Family Service offers a generous and comprehensive benefits package including:
- 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
- 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
- Paid Federal and Jewish holidays.
- 5% employer contribution to 401k retirement plan (no employee contribution required).
- Additional benefits include: vision coverage and FSA enrollment.
- JFS values and provides opportunities for continued growth and learning for all team members.
Please submit both a cover letter and resume
NO PHONE CALLS PLEASE.
EEO/Disabled/Vets
Pay: $29.69 - $36.29 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
