Program: Comprehensive Legal Services to Unaccompanied Alien Children (UAC) – Program Management Office (PMO) Contract
Customer: U.S. Department of Health and Human Services (HHS) – Office of Refugee Resettlement (ORR), Washington, D.C. Capital Area
Work Location: 100% Remote Telework (U.S.-based)
Employment Type: Full-Time / W-2
Clearance: Must be a U.S. Citizen and able to obtain and maintain an HHS Public Trust background investigation
The PMO Lead is CPMC's senior on-site authority — the Subject Matter Expert accountable for every PMO and back-office function on the HHS/ORR UAC Legal Services contract. This role owns program execution, customer relationship, staffing, and contract performance end-to-end: contracts/subcontracts, finance and invoicing, quality, records, metrics and reporting. The PMO Lead is CPMC's single point of accountability to HHS/ORR and reports to CPMC corporate leadership.
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Oversee all PMO and backoffice functions: contracts/subcontracts administration, finance and billing, quality management, records management, and program metrics/reporting.
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Serve as CPMC's primary point of contact and single point of accountability to HHS/ORR (COR, program office, and agency leadership).
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Own overall contract performance: scope, schedule, cost, quality, and compliance with the QASP and all contractual requirements.
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Lead, mentor, and performancemanage the PMO team — Subcontracts Manager, Senior Finance Manager, Quality Lead, Records Manager, Management Analysts, and analysts — including hiring, onboarding, and workload balancing.
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Delegate authority to the PMO Deputy and ensure seamless continuity of operations during absences.
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Own programlevel risk management: risk register, escalation, and mitigation strategies across all workstreams.
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Present program status, performance, and strategy to HHS/ORR leadership and CPMC corporate executives.
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Ensure the integrity of program data and workflows in Microsoft Dynamics 365 and the Microsoft 365 collaboration environment.
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Drive continuous improvement of the PMO operating model consistent with CPMC's program management methodology.
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Partner with CPMC corporate on growth: optionyear planning, modifications, and recompete positioning.
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U.S. Citizenship (required for HHS background investigation).
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Ability to obtain and maintain an HHS Public Trust background investigation.
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Bachelor's degree in Business, Program Management, Public Administration, or a related field; Master's degree strongly preferred.
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Minimum 12 years of federal program management experience, including at least 5 years leading a PMO or equivalent program office on a federal contract; direct HHS customer experience required.
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Demonstrated leadership of multidisciplinary backoffice teams (contracts, finance, quality, records, metrics).
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Strong working knowledge of FAR/HHSAR environments, performancebased contracts, and QASP/QMP frameworks.
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Working familiarity with Microsoft Dynamics 365 as the program ERP and the Microsoft 365 ecosystem.
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Proven executive communication skills — comfortable briefing federal senior leadership.
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PMP, PgMP, or equivalent program management certification.
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Prior PMO leadership on an HHS/ORR, ACF, or immigrationrelated program.
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SDVOSB or smallbusiness prime contractor leadership experience.
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Experience standing up a new PMO from contract award (startup experience).
CPMC is a Service-Disabled Veteran Owned Small Business (SDVOSB) that makes complex program management concepts simple. With our structured consulting, analytic tools, and training service methodologies, we help organizations accomplish a vast array of program management goals — from establishing and running the Program Management Office (PMO) for the long term to training individual learners on the foundation concepts of Program Management.
CPMC is standing up the Program Management Office (PMO) and the Contracts/Subcontracts function supporting HHS's comprehensive legal services program for Unaccompanied Alien Children (UAC) who are currently in — or have been released from — Office of Refugee Resettlement (ORR) custody. CPMC does not deliver any direct legal services under this contract; our scope is limited to PMO oversight, governance, financial administration, and subcontractor management on behalf of HHS. This position directly supports that mission.
CPMC is an Equal Opportunity Employer and prospective employees will receive consideration without discrimination. CPMC does not discriminate in employment opportunities or practices on the basis of race, color, ancestry, religion, sex, ethnic or national origin, age, disability, familial status, sexual orientation, genetic and family medical information, gender identity, political affiliation, veteran status, marital status, pregnancy, personal appearance, matriculation or any other basis that is protected under applicable Federal and local laws ("Protected Classes").
