LA Case Management
XstremeMD is seeking a bilingual (English/Spanish) Licensed Practical Nurse (LPN) Case Manager to coordinate and monitor medical care for injured or ill individuals. This role involves working closely with employers, healthcare providers, insurance carriers, and employees to ensure appropriate treatment, effective communication, and a safe return to work. Candidates must have a current LPN license, strong organizational and communication skills, and the ability to manage multiple cases in a fast-paced environment. Fluency in both Spanish and English is required to support our diverse workforce.
Key Performance Indicators
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Attaining a minimum of 95% on the quality score on all audits based on protocol utilization
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Meeting department requirement to listen to four calls and complete self-evaluations of calls each quarter – 2 intake and 2 follow-ups
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Except for nights and holidays log 7 billable hours per 8-hour shift
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Initial follow-up assessment completed in <24 hr.
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Maintain nursing license in assigned states
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Earn 15 job-related CEUs annually to improve clinical competence
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Attend 75% of monthly staff/training meetings
Qualifications
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LPN with current, valid state licensure required
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Minimum of 2+ years clinical nursing experience required
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Minimum of 2+ years Emergency Room/ICU experience preferred
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Case Management and Workers compensation-related experience preferred
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Excellent interpersonal skills, phone etiquette, time management and organizational skills are essential
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Must be proficient in Microsoft Office with programs such as Word and Excel, as well as have experience with Internet searches and a comfort level with other software programs
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Must be able to type 50 wpm minimum
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Ability to set priorities and work independently is essential
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Must be able to pass a background check and drug test, as applicable for the role
Working Conditions
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Typically, 8-12 hour per day shift work, with the possibility of evening, night, weekend and holiday hours.
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Attend meetings and work with staff to complete projects and work assignments.
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This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
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Case Manager will work remotely from home. Professional work environment must be maintained while on duty.
Physical Requirements
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Must be able to sit for extended periods of time.
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Majority of shift will be spent placing and answering telephone calls.
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While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand, walk and reach with hands and arms.
Direct Reports
None
