Atomic Promotions wants a full-time Entry Level Enrollment Team Member to be the teacher households wish they'd always had for technology questions. The Entry Level Enrollment Team Member explains how Verizon FiOS fiber-optic internet works, what speeds different households need, and which connectivity bundles provide the best value.
As an Entry Level Enrollment Team Member, you introduce customers to the speed and reliability of Verizon Fios Internet. By explaining how fiber internet supports streaming, gaming, and working from home, the Entry Level Enrollment Team Member creates helpful enrollment conversations that guide customers toward better connectivity.
Responsibilities of the Entry Level Enrollment Team Member
- Talk with customers to highlight how Verizon Fios eliminates common connectivity frustrations with unmatched speed and reliability.
- Focus on enrollment conversions by matching customers with Fios plans that offer the best value for their home entertainment and internet needs.
- Demonstrate the superiority of Verizon Fios over competitors by comparing speed, picture quality, and reliability during in-person discussions.
- Offer flexible bundling options to make Verizon Fios accessible and appealing to a wide range of customers.
- Track customer feedback to refine your enrollment approach and better address common concerns about home internet and TV services.
- Develop an enrollment pipeline of qualified leads by collecting contact information at events and following up with tailored Verizon Fios offers.
Qualifications of the Entry Level Enrollment Team Member
- Experience in enrollment or customer support is a plus.
- Team-player attitude with the ability to collaborate in a fast-paced customer environment.
- Professional demeanor to represent Verizon with confidence and credibility in all customer interactions.
- Enthusiasm for technology and home entertainment, and learn about Verizon Fios features.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
